Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pibin Prasad

Toronto

Summary

A dedicated professional with three years of work experience in general labor and 2-years of experience in the accounts/logistics/procurement/operations and less than 1 year experience in customer service. Passionate and committed to work, by looking to transfer interpersonal, communication, and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Cashier Team Lead

KFC Restaurant
04.2023 - 12.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Restocked and organized merchandise in front lanes.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Operated POS cash register and equipment to collect payments.
  • Collaborated with management to develop strategies for improving the overall shopping experience.

Accountant

World Star Holding
01.2021 - 03.2023
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Managing Income and expenditure
  • Keep complete records of all materials that go through the warehouse.
  • Maintain MIS and daily submission of reports to management.
  • Send Invoices and account updates to clients. Issue receipts for received payments.
  • Preparing for Billing/Sales Invoices in Tally.

General Laborer

PS LTD
01.2018 - 12.2020
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Reading shipping orders to determine quantity, quality and accuracy of items packed.
  • Inspects orders to ensure product being shipped and packaged meets the expectations of the consumer
  • Ensures the product picked accurately and appropriately packaged and staged
  • Follow product selection procedure based on company's protocol

Education

MBA - International Human Resource Management

Rome Business School
Italy
12.2020

Bachelor of Arts - Commerce

Mount Royal College
India
05.2017

Skills

  • Customer Service
  • Team Leadership
  • ERP Applications: Oracle, Stimes, QuickBooks, Tally
  • MS office, excel, power point Outlook, Internet Explorer
  • Self-motivated and ready to work under pressure
  • Cash Handling
  • Positive Attitude
  • Team Management
  • Flexible Schedule
  • Heavy Lifting
  • Workflow Coordination
  • Coaching and Mentoring
  • Transaction Management
  • Adaptability and Dependability
  • Report Generation
  • Multi-tasking skill
  • Time management strength
  • Verbal/written communication
  • Customer Service Management
  • Stock management
  • Active Listening
  • Equipment Troubleshooting
  • Problem-Solving
  • Reliable and Responsible

Languages

English
Full Professional
Hindi
Full Professional
Malayalam
Full Professional
Tamil
Full Professional
Italian
Elementary

Timeline

Cashier Team Lead

KFC Restaurant
04.2023 - 12.2023

Accountant

World Star Holding
01.2021 - 03.2023

General Laborer

PS LTD
01.2018 - 12.2020

MBA - International Human Resource Management

Rome Business School

Bachelor of Arts - Commerce

Mount Royal College

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Pibin Prasad