Phyllis McAteer

• Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
• Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
• Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
• Coordinated all staffing schedules and made sure that each shift had adequate coverage.
• Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.
• Scheduled fun social and recreational activities for residents.
• Maintained accurate records of resident progress, incidents, and other relevant information in compliance with regulatory requirements.
• Organized recreational activities for residents that promoted socialization, physical activity, and overall well-being within the community setting.
• Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each resident''s specific needs.
• Facilitated open lines of communication between residents'' families and staff members to keep them informed regarding their loved ones'' progress in the program.
• Assisted residents with transitioning into new living environment and maintained strong relationships with residents.

Supported adults on the autism spectrum who live on their own.

Assisted with housekeeping, grocery shopping and social events

Administered medication and kept records of administration

Managed a cafeteria for 10 years with a group of supported individuals and students on work experience.

Weekly meal planning, supply orders, task delegation, inventory/stock rotation, maintained health code sanitation.

Served coffee breaks and hot lunch in 3 shift rotations each day in an agency of 150 people.

Prepared , portioned and froze meals for sale during 2 yrs of pandemic when program was closed.

Supervised a group of 20+ supported individuals and students with their EA's with packaging and assembly jobs as assigned

Set job expectations, adapted tasks to suit skills of individuals

Kept the group on task, filled job orders and contracts accurately and in a timely manner.