Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phyllis Johnson

Manhattan, KS,KS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills and ready to help team achieve company goals. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy. Prepared for full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

SRP Personnel Assistant I

Soldier's Ready Processing
09.2023 - Current

Tracked various statistics and kept detailed records to support human resources department.

  • Answered and redirected incoming phone calls for office.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Provided professional services and support in a dynamic work environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Passionate about learning and committed to continual improvement.
  • Assisted Soldiers in ensuring proper paper work documented and processed for their units.

Freelance Makeup Artist

Self-Employed
03.2015 - 04.2023
    • Prepared skin for makeup application by cleaning, moisturizing and priming.
    • Assessed customer skin tone and complexion to determine appropriate products and materials to use.
    • Demonstrated and explained use of different beauty products to educate customers.
    • Applied makeup in accordance with clothing style.
    • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
    • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
    • Scheduled onsite and offsite makeup appointments for clientele.
    • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
    • Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
    • Examined sketches, photographs and other references to get inspiration for desired look.
    • Taught master classes to inspire potential makeup artists or help people expand knowledge and skills.
    • Conducted makeup classes to help students gain in-depth knowledge of various products and uses.
    • Used social media platforms to promote salon and services.
    • Styled hair, makeup and nails for customers for special events and occasions.
    • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
    • Developed loyal following of clients by providing high-quality services.
    • Answered phone calls and emails to schedule client appointments.
    • Maintained regular client list and successfully handled walk-in customers.
    • Provided pre- and post-service consultations to accurately assess clients' needs.
    • Increased revenue through effective customer service and inventory management.

Assistant Manager

Peninsula Family Skating Center-newport News Virginia
03.2022 - 06.2022
    • Supervised day-to-day operations to meet performance, quality and service expectations.
    • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
    • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
    • Mentored team members to enhance professional development and accountability in workplace.
    • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
    • Helped with planning schedules and delegating assignments to meet coverage and service demands.
    • Created employee schedules to align coverage with forecasted demands.
    • Increased employee performance and job satisfaction to strengthen retention and engagement.
    • Monitored security to protect employees, customers and property.
    • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
    • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
    • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
    • Established team priorities, maintained schedules and monitored performance.
    • Assisted in organizing and overseeing assignments to drive operational excellence.
    • Defined clear targets and objectives and communicated to other team members.
    • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
    • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Freelance Videographer/Photographer

Self-Employed
02.2020 - 02.2021
    • Created videos according to certain specifications, including desired length, style and pace.
    • Operated cameras, lighting equipment, and audio gear proficiently to produce high-quality footage .
    • Used various software to edit footage into correct order and add effects.
    • Enhanced video production quality by utilizing advanced editing techniques and software.
    • Delivered polished videos in timely manner, efficiently managing tasks such as color grading, sound mixing, and visual effects creation.
    • Tailored video content for different platforms, maximizing reach and viewer engagement.
    • Maintained up-to-date knowledge of video trends and techniques, applying them to projects for fresh and relevant content.
    • Edited raw footage to produce professional videos.
    • Edited videos and rearranged shots to match creative requirements.
    • Changed camera attachments based on specific shot requirements and environmental conditions.
    • Adjusted focus, zoom and aperture to obtain desired shot effects.
    • Calculated proper lighting, shutter angles, camera distances and shot factors.
    • Digitally edited photos to enhance appearance.
    • Took photos from different angles and perspectives to capture perfect images.
    • Captured stunning images by utilizing various lighting techniques and creative compositions.
    • Photographed high-quality images for various print and digital projects.
    • Utilized natural and artificial lighting to capture desired images and maintain quality.

Hospital Corpsman

U.S. Navy Active Duty
12.2001 - 05.2009
    • Updated medical records in EMR system and double-checked data for accuracy.
    • Administered medications through injections and IVs in compliance with doctors orders.
    • Conducted interviews to gain medical history and relevant health data.
    • Assisted doctors in the safe delivery of babies.
    • Administered immunization to newborn babies.
    • Provided leadership, delegation, and exceptional medical service in high-pressure situations.
    • Supported medical staff in providing patient care in high-demand hospital environment.
    • Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
    • Maintained operational organization by ensuring equipment functionality and inventory levels.
    • Helped with preparation of medical equipment and supplies for use in hospital procedures.
    • Performed basic laboratory tests and collected specimens for further analysis.
    • Educated patients and families about health conditions and treatments.
    • Contributed to transport of patients to other medical floors.
    • Provided emotional support to patients and their families.
    • Followed all safety protocols and took necessary precautions while providing care.
    • Conducted patient intake and triage procedures.
    • Collaborated with medical doctors and other healthcare professionals.
    • Assisted with lifting and moving patients.
    • Collected samples for laboratory analysis.
    • Utilized communication devices to maintain contact with supervisors.
    • Handled patient transfers from one medical facility to another.
    • Delivered emotional support to patients and families.
    • Provided patient families with post-medical care instructions.
    • Observed patient behavior to report changes to medical personnel.
    • Coordinated with nursing personnel to obtain patients' vital statistics and medical history.
    • Imported nursing medical notes and data about patient care into system.

Education

Criminal Justice - Law (Pre-Law)

Hinds Community College
Raymond, MS

Skills

  • Word Processing
  • Workflow Efficiency
  • Client Relationship-Building
  • Providing Feedback
  • Intake Forms
  • Detail-Orientated
  • Reading Comprehension
  • Presentations and Demonstrations
  • Administrative Support
  • Electronic Calendar Management
  • Memorization Techniques
  • Spreadsheet Tracking
  • Video/Photography
  • Video/Photography Editing

Timeline

SRP Personnel Assistant I

Soldier's Ready Processing
09.2023 - Current

Assistant Manager

Peninsula Family Skating Center-newport News Virginia
03.2022 - 06.2022

Freelance Videographer/Photographer

Self-Employed
02.2020 - 02.2021

Freelance Makeup Artist

Self-Employed
03.2015 - 04.2023

Hospital Corpsman

U.S. Navy Active Duty
12.2001 - 05.2009

Criminal Justice - Law (Pre-Law)

Hinds Community College
Phyllis Johnson