Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phuong Thao Nguyen

Citrus Heights

Summary

Reliable Bubble-Tea Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Proven track record of building client loyalty & rapport.

Overview

5
5
years of professional experience

Work History

Barista

Tea It
07.2020 - Current
  • Greeted guests with pleasant smile and superior customer service.
  • Greeted my regular customers by name, asking if they'd like their "regular" order or try something new?
  • Prepared and served beverages such as coffee, blended drinks and bubble teas.
  • Prepared and served sandwhich and other menu items.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Quickly and efficiently processed payments and made accurate change.
  • Created complex, hand-crafted beverages based upon customer
    preferences.

Crew Member

Little Caesars Pizza
05.2019 - 06.2020
  • Built pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Drove team success by completing assigned task quickly and accurately.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.

Waitress

Pho Sai Gon
06.2018 - 08.2018
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Served plated dinners, oversaw buffet-style dinners and passed hors d'oeuvres for parties.

Education

Bachelor of Science - Accountancy

California State University - Sacramento
Sacramento, CA
05.2024

High School Diploma -

Rocklin High School
Rocklin, CA
06.2020

Skills

Energetic work attitude, Ability to work in fast-paced environment, problem solve skills, Reliable, Well organized, Positive attitude, Always greet others with a warm welcoming smile

Cash register operation

Food preparation

Active listener

Timeline

Barista

Tea It
07.2020 - Current

Crew Member

Little Caesars Pizza
05.2019 - 06.2020

Waitress

Pho Sai Gon
06.2018 - 08.2018

Bachelor of Science - Accountancy

California State University - Sacramento

High School Diploma -

Rocklin High School

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Phuong Thao Nguyen