Overview
Work History
Education
Timeline
Generic

Phuong Linh Luu

Coquitlam

Overview

3
3
years of professional experience

Work History

Stylist Sales Associate

Club Monaco
10.2023 - Current
  • Increased client satisfaction by providing personalized styling advice and product recommendations.
  • Built long-lasting customer relationships through attentive service and consistent followups.
  • Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
  • Collaborated with team members to create visually appealing merchandise displays, resulting in increased store traffic and sales.

Stock Clerk

Ted Baker
10.2022 - 10.2023
  • Conducted inventory and restocked items throughout day.
  • Stocked merchandise, clearly labeling items.
  • Answered customer questions and provided detailed product information.
  • Inspect merchandise to ensure it is correctly priced and displayed.
  • Recommends additions or deletions of merchandise to be sold in department.

Tax Preparer

Douglas College
01.2023 - 04.2023
  • Prepared and reviewed individual tax returns in compliance with federal, state, and local regulations utilizing tax software (e.g., TurboTax, UFILE... ).
  • Interacted directly with clients, addressing inquiries, providing tax advice, and explaining tax concepts in easily understandable manner.
  • Collaborated with a team of tax professionals to streamline the tax preparation process, ensuring accuracy and timely submission of tax returns.
  • Demonstrated strong attention to detail, identifying potential deductions and credits to maximize clients' refunds while maintaining strict adherence to legal guidelines.

Kitchen Staff Member

Pho Hoa + Jazen Tea
12.2021 - 10.2022
  • Received materials according to inventory order weekly and ensured the volume of inventory in store meets customer demand.
  • Prepared customer orders accurately on a timely basis following food safety standards with requested changes for customer satisfaction.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Assisted front of house staffs processing client transactions with POS system.
  • Assisted manager to maintain an accurate inventory list.

Bakery Assistant

Pistolet
04.2021 - 08.2021
  • Displayed goods under correct size and price.
  • Learnt about available bakery products and communicated with customer to provide suitable recommendations for customer need.

Education

Accounting

Douglas College
New Westminster, BC

Timeline

Stylist Sales Associate

Club Monaco
10.2023 - Current

Tax Preparer

Douglas College
01.2023 - 04.2023

Stock Clerk

Ted Baker
10.2022 - 10.2023

Kitchen Staff Member

Pho Hoa + Jazen Tea
12.2021 - 10.2022

Bakery Assistant

Pistolet
04.2021 - 08.2021

Accounting

Douglas College

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Phuong Linh Luu