Summary
Overview
Work History
Education
Skills
Volunteer Experiences
Certificate
Timeline
Generic

Phuong Dang (Rose)

North York,Ontario

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

4
4
years of professional experience

Work History

Store Team Leader

Imperfect Fresh Eats
Toronto, Ontario
05.2022 - Current
  • Monitored daily operations of the restaurant, including inventory control and ordering supplies.
  • Trained new employees on how to use cash registers, prepare orders and provide excellent customer service.
  • Handled customer complaints professionally and efficiently.
  • Maintained a clean and organized work environment throughout the shift.

Journalist Assistant

Yes Study Learning Consulting Center
Toronto, Ontario
04.2021 - 08.2021
  • Researched and wrote stories for student newspaper publication.
  • Created content for websites, blogs and social media accounts to increase visibility and engagement.
  • Met deadlines consistently without sacrificing quality of work product.

Education

Graduated Advanced Diploma with Honours - Business Administration - Marketing

Seneca Polytechnic
North York, ON
11-2022

Skills

  • Flexible Schedule
  • Problem-Solving
  • Customer Engagement
  • Work Planning
  • Organization
  • MOS/Canva Design

Volunteer Experiences

Social Media Content Creator/Writer/ Meeting Host at Seneca Polytechnic (03/2020 - 09/2021)

  • Created content for the page and the group to engage and attract students.
  • Coordinated with graphic designers to create visuals for posts.
  • Developed content strategy to increase social media followers and engagement.
  • Hosted different types of meetings to support students in study, work-life balance during Covid time.

Peer Tutor at Seneca Learning Center (09/2020 - 12/2020)

  • Supported diverse learners by adapting instruction based on individual needs or preferences.
  • Help students feel more confident by openly communicate about school-related topics.

Certificate

Seneca Smile - Student Mentoring in Life and Education (January, 2021)

Hubspot Social Media Marketing (August, 2024)

Timeline

Store Team Leader

Imperfect Fresh Eats
05.2022 - Current

Journalist Assistant

Yes Study Learning Consulting Center
04.2021 - 08.2021

Graduated Advanced Diploma with Honours - Business Administration - Marketing

Seneca Polytechnic

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Phuong Dang (Rose)