PHUNTSOK TSERING
Toronto,Ontario
Summary
Personal Support Worker with experience providing client services in accordance with service plans. Exceptional ability to support their independence, dignity, social, emotional and cultural well-being and maintain relationships with the client, their family and other care providers
Overview
1
1
Certification
Work History
PSW (Student Placement-200 hours)
L’Chaim Retirement Home
02.2025 - 04.2025
- Assisted clients with their regular routines, cognitive activities and with their basic physical and emotional needs
- Observed and reported any changes in residents’ physical, emotional conditions or behaviours to supervisor continually ensured patients’ needs were met and relevant information is recorded in patients records
- Maintained a safe, secure, and healthy patient environment by following standards and procedures and prescribed dietary requirements and nutrition standards
- Assisted clients with proper body positioning, bed rotation and transferring by using single-person two -person transfer and mechanical lifts and continually ensure absolute safety
- L’chaim Retirement Home is a retirement home that specializes in Alzheimer’s & Dementia.
Education
PSW Certificate -
UMS Healthcare College
01.2025
Skills
- Collaborated with supervisor to complete and ensure resident’s clinical care assessments, care and service plans and documentation were accurate, up to date and changes were communicated as required
- Continually monitored patient’s conditions observed physical and mental conditions, intake, output, and exercise
- Followed standards and procedures; maintained security precautions; and following prescribed dietary requirements and nutrition standards;
- Maintained a safe, secure, and healthy patient environment adhered to professional standards and in compliance with nursing homes code of conduct and the long-term care homes act and regulations
- Interpreted, analyzed and solved problems and prioritized and organized work activity and collaborated with all staff members in order to complete assignments
- Excellent communication and time management skills with demonstrated empathy and compassionate care for clients and families and the ability to prioritize tasks are equally
- Technical Skills: MS Word, Excel
- Languages: Fluent in Hindi, Tibetan Written and spoken), Nepalese
- Patient care
- Reliability and punctuality
- Respect for privacy
- Respectful and compassionate
- Elderly care
- Problem-solving
- Time management
- Multitasking and organization
- Daily living assistance
- Verbal and written communication skills
- First aid and safety
- Strong ethics
- Compassion and empathy
- Team collaboration
- Active listening
- Verbal and written communication
- Compassionate care
- Personal hygiene assistance
- Documentation
- PPE usage
- Daily living activities assistance
Certification
- Standard First Aid and CPR/AED and Basic Life Support current
- Vulnerable Police Check current
- Ontario Food Handlers current
- N95 current
- WHMIS current
Languages
English
Tibetan
Nepali
Hindi
Timeline
PSW (Student Placement-200 hours)
L’Chaim Retirement Home
02.2025 - 04.2025
PSW Certificate -
UMS Healthcare College