Phong Nguyen
Toronto,ON
Summary
As a student in Business major, through this job, I wish to acquire new work experiences about practical problems as well as improving my communication skills and utilizing my knowledge for the growth of the store.
Overview
2
2
years of professional experience
Work History
Hotel Management Trainee
Alee Hotel
Viet Nam
04.2023 - 09.2023
- Developed and implemented hotel policies and procedures.
- Maintained high standards of quality control, hygiene, health and safety.
- Prepared reports on occupancy rates, revenue management and profitability metrics for senior management review.
- Organized special events such as conferences or meetings in the hotel premises ensuring smooth running of activities according to plan.
- Developed, implemented and monitored social media campaigns to increase brand awareness.
- Conducted market research to identify new target audiences and create customized strategies for them.
Food Service Worker
szechuan
Toronto, ON
11.2022 - 03.2023
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
Student Intern
Vicky Company Ltd.
Hai Phong
03.2022 - 09.2022
- Assisted in researching potential new markets and customers.
- Researched competitive pricing models and recommended changes based on market conditions.
- Developed content for social media platforms including Facebook, Twitter, Instagram.
- Attended weekly team meetings and provided feedback on projects.
- Developed a comprehensive report summarizing the findings of the research.
Education
Bachelor of Arts - Business Economics
York University
4700 Keele St, Toronto, ON M3J 1P304-2025
Skills
- Hard-working
- Quick learner
- Excellent teamwork
- Analytical
Languages
English
Professional
Vietnamese
Native/ Bilingual
Chinese (Mandarin)
Limited
Timeline
Hotel Management Trainee
Alee Hotel
04.2023 - 09.2023
Food Service Worker
szechuan
11.2022 - 03.2023
Student Intern
Vicky Company Ltd.
03.2022 - 09.2022
Bachelor of Arts - Business Economics
York University
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