Phoenix Sanchez
Mira Mesa,CA
Summary
Energetic and dedicated coach-in-training with a strong background in competitive athletics and a passion for developing youth through sport. Currently completing a B.S. in Cognitive Science at UC San Diego with coursework in education and plans to pursue a California teaching credential. Brings over a decade of high-level athletic experience — including seven years of club soccer playing up an age group, four varsity cross-country state championships, three-time U.S. Junior Nationals competitor in Nordic skiing (earning All-American honors), and representing Team USA at the Junior Skyrunning World Championships in Italy. Combines deep outdoor and endurance sport expertise with two years of surf instruction, fostering confidence, skill growth, and love of movement in young athletes. Known for clear communication, positive mentorship, and creating engaging, safe, and development-focused learning environments.
Overview
8
8
years of professional experience
Work History
Server
Kai Ola Sushi
06.2024 - 04.2025
- Managed large parties of up to 15 guests, ensuring accurate orders and timely service resulting in a 95 percent satisfaction rate on guest surveys.
- Maintained a clean and organized dining area, completing side work efficiently and contributing to a positive team environment.
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
Surf Instructor
UCSD Recreation
12.2023 - 02.2025
- Conducted group surf lessons, ensuring safety and skill development for students of all levels.
- Instructed diverse groups in surfing techniques, ensuring safety and skill development.
- Maintained a high level of customer satisfaction by creating a fun, supportive, and encouraging learning environment.
- Led surf camps and events, fostering a community of surfers and promoting a healthy, active lifestyle.
- Evaluated student performance and provided constructive feedback to facilitate continuous improvement.
Manager
Adrift Tahoe
06.2017 - 09.2022
- Customer Service Excellence: Maintain exceptional service standards, promptly resolving inquiries and complaints.
- Visual Merchandising: Supervise merchandise arrangement for an inviting shopping experience.
- Reporting: Prepare and submit sales and performance reports to management.
- Daily Operations Management: Oversee day-to-day scheduling and staff coordination.
- Team Building: Foster a positive work environment, encouraging teamwork and communication.
- Training and Development: Implement programs to enhance staff’s product knowledge and service skills.
- Coaching: Instructed youth groups on kayaking techniques and water safety protocols.
Education
B.S - Cognitive Science with a Specialization in Interaction and Design
University of California, San Diego
San Diego, CA06.2025
Skills
- Social: Management, Training, Customer service, Team Collaboration, Communication, Conflict Resolution, Leadership, Youth Instruction, Coaching
- Practical: Inventory Management, Sales and Merchandising, Staff Supervision, Financial Oversight, Food Preparation, Time Management, Sanitation and Safety, Quality Control, Adaptability
- Interests: Rock Climbing, Surfing, Snowboarding, Running, Camping, soccer, Art, Philosophy
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Server
Kai Ola Sushi
06.2024 - 04.2025
Surf Instructor
UCSD Recreation
12.2023 - 02.2025
Manager
Adrift Tahoe
06.2017 - 09.2022
B.S - Cognitive Science with a Specialization in Interaction and Design
University of California, San Diego