Phoenix Rondeau
Kirkland Lake
Summary
First-year Civil Engineering student with experience in retail. Skilled in customer service, time management, and teamwork. Eager to apply problem-solving abilities and organizational skills in roles that encourage professional growth and industry experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
MyGym & Fitness Centre Receptionist
Michele Hastie
02.2022 - 08.2024
- Kept the gym clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service.
- Trained new reception staff on company policies, procedures, and software systems for consistent services across the team.
Canadian Tire Retail Worker
Mike Carston & Alexandre Giguere
07.2020 - 03.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns in both english and french.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Bachelor of Science - Civil Engineering
University of Ottawa
Ottawa, ON04-2028
High School Diploma -
Kirkland Lake District Composite School
Kirkland Lake, ON06-2024
Skills
- Organization skills
- Time management
- Problem-solving
- Effective communication
- Detail Oriented
- Team cooperation
- Bilingual
- Punctual
Accomplishments
- Placed first in the Teenage Physique Category at the Sudbury Classic Championships
- Achieved high academic averages in high school
Languages
English (oral and written)
French (oral and written)
Certification
- DELF B1 Certification (French-Speaking Certified)
- KLDCS French Immersion Certificate
- May Ball Award for Excellence in Grade 12U English & French
- uOttawa Entrance Scholarship
Timeline
MyGym & Fitness Centre Receptionist
Michele Hastie
02.2022 - 08.2024
Canadian Tire Retail Worker
Mike Carston & Alexandre Giguere
07.2020 - 03.2022
Bachelor of Science - Civil Engineering
University of Ottawa
High School Diploma -
Kirkland Lake District Composite School
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