PHOEBEE TIONGSON, RN, US-RN

- Assisted clients with activities of daily living, promoting independence and quality of life. Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping. Assisted with dressing guidance, grooming, meal preparation, and medication reminders. Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.

- Removed bed sheets and towels with pre-treated stains. I replaced used towels and bathroom amenities. I maintained clean and well-stocked rooms and kitchen surfaces, wiped cabinets, and cleaned floors.

- Educated colleagues on emerging hemodialysis technologies and advancements.
- Increased staff competency through ongoing training sessions and mentoring.
- Effectively managed emergencies during dialysis treatments.
- Reduced hospital readmissions for dialysis patients by implementing individualized care plans and thorough patient education.

• Developed strong rapport with patients and families, providing emotional support during challenging situations.
• Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
• Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
• Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.