Phoebe Ngo
R&B Tea
Garden Grove
2
years of professional experience
Collaborative professional with experience in fast-paced environments. Strong ability to multitask and resolve customer issues efficiently, contributing to optimal team performance and customer satisfaction.
Work History
Bobarista
10 Months- Crafted a variety of bubble tea drinks according to company recipes and customer preferences.
- Trained new staff on beverage preparation techniques and customer service standards.
- Maintained cleanliness and organization of workstations and dining areas to enhance customer experience.
- Collaborated with team members to optimize workflow during peak hours, ensuring timely service delivery.
Retail Sales Associate
5 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained merchandise displays and store organization, contributing to an inviting shopping environment.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
Kumon Tutor
8 Months- Assisted students in mastering mathematical concepts through individualized lesson plans.
- Facilitated progress tracking using Kumon's proprietary learning management system.
- Developed engaging educational materials to enhance student understanding of core subjects.
Education
Associate of Science - Radiology Technology
Skills
Positive attitude
Reliable and dependable
Multitasking
Teamwork and collaboration
Customer service
Problem-solving
Cleaning and sanitizing
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Extracurricular activities
Choir Member
Garden Grove High School Choir
- Participated in choir rehearsals, concerts, and performances.
- Worked collaboratively with other choir members to prepare for school events and competitions.
Choir Social Media Manager (Instagram)
Garden Grove High School Choir
- Managed the choir's Instagram account by planning and creating engaging content.
- Edited videos and designed posts using graphic design and video editing tools.
- Brainstormed creative content ideas to promote choir events and performances.
- Wrote captions to increase engagement and keep followers informed.
- Helped maintain a consistent and professional online presence for the choir.
Timeline
Bobarista
R&B Tea
09.2025 - CurrentRead More
Retail Sales Associate
Burlington
06.2025 - 11.2025Read More
Kumon Tutor
Kumon Learning Center
09.2024 - 05.2025Read More
Orange Coast College
Associate of Science from Radiology Technology
Read More