Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Phiona Johnson

Los Angeles

Summary

Enthusiastic and adaptable professional with experience as a Social Media Coordinator, skilled at engaging diverse audiences, and building strong connections. Recognized as a people person with excellent communication and customer service skills, able to thrive in fast-paced environments, and handle multiple priorities with ease. Eager to bring teamwork, reliability, and a positive attitude to a food service role, while delivering great experiences for customers.

Overview

3
3
years of professional experience

Work History

Social Media Coordinator

we are enough
Los Angeles
06.2025 - Current
  • Created engaging content for social media platforms to enhance brand visibility.
  • Managed daily social media postings and monitored audience engagement trends.
  • Analyzed social media metrics to identify popular topics and user preferences.
  • Maintained up-to-date knowledge of emerging social media tools and platforms.
  • Researched current trends in the industry to identify opportunities for growth through new social media channels.

FOH Team Member

Mideast Tacos
Los Angeles
04.2024 - 07.2025
  • Greeted customers warmly upon arrival, ensuring a welcoming atmosphere throughout dining experience.
  • Answered inquiries regarding hours, seating, and menu options for enhanced customer service.
  • Monitored seating area consistently to maintain cleanliness and organization.
  • Managed cash register operations, ensuring accuracy in transactions and customer satisfaction.
  • Managed expo duties and coordinated with the kitchen.
  • Handled packaging for online and takeout orders to ensure quality presentation.
  • Prepared front-of-house stock.

Ice Cream Server

Mashti Malones
Los Angeles
10.2023 - 10.2024
  • Served a variety of handcrafted ice cream flavors to customers.
  • Maintained cleanliness and organization of the serving area and equipment.
  • Assisted customers in selecting flavors and toppings for their orders.
  • Operated cash register for processing customer transactions efficiently.
  • Stocked supplies and restocked inventory as needed during shifts.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.

Assistant

The Elysian Apartment
10.2022 - 12.2022
  • Managed security footage of the apartment to detect a robbery
  • Offered technical support and troubleshot issues to enhance office productivity.

Education

High School Diploma -

John Marshall Senior High School
Los Angeles, CA
06.2023

Skills

  • Product display and design
  • Creative problem solving
  • Team collaboration
  • Hospitality expertise
  • Customer service excellence
  • Suggestive selling techniques
  • Patient engagement strategies
  • Time management skills
  • Supply organization

Affiliations

  • Painter, ceramic artist, drawer
  • I love to rock climb

Timeline

Social Media Coordinator

we are enough
06.2025 - Current

FOH Team Member

Mideast Tacos
04.2024 - 07.2025

Ice Cream Server

Mashti Malones
10.2023 - 10.2024

Assistant

The Elysian Apartment
10.2022 - 12.2022

High School Diploma -

John Marshall Senior High School
Phiona Johnson