Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Phillip Cartsonas

Account Management, Independent Contractor
Richmond Hill,ON

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

20
20
years of professional experience

Work History

Account Manager, and Independent Contractor

Cartsonas Enterprises
05.2017 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Waiter/Bartender

Parkside Grille
06.2009 - 05.2017
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Beekeeper

AgPollen
08.2014 - 11.2015
  • Built and maintained positive relationships with local landowners, securing prime locations for placing apiaries that contributed to successful honey production.
  • Maximized honey extraction with efficient use of specialized equipment such as extractors, uncapping knives, and settling tanks.
  • Scraped out parasites and removed vermin such as birds and mice.
  • Boosted pollination efficiency by strategically placing hives in areas with abundant flora for bees to forage.

Account Manager

ValleyCrest Companies
08.2008 - 01.2009
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Beekeeper

California Polytechnic State University
03.2005 - 06.2008
  • Maximized honey extraction with efficient use of specialized equipment such as extractors, uncapping knives, and settling tanks.
  • Boosted pollination efficiency by strategically placing hives in areas with abundant flora for bees to forage.
  • Destroyed excess queen bee cells to prevent division of colony.
  • Preserved general hive health by inspecting for mites and providing ample food for bees.
  • Raised queen bees using best breeding practices to improve genetics within the apiary for higher honey yields and disease resistance.

Education

Bachelor of Science - Agribusiness Emphasis On Financing

California Polytechnic State University
San Luis Obispo, California
06-2008

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Relationship building
  • Sales development
  • Account oversight
  • Documentation and reporting
  • Operations
  • Marketing
  • CRM software

Accomplishments

  • Supervised team of 7 staff members managing Cal Polys agriculture quail enterprise project involving
    coordinating the work, scheduling students time & facilitating weekly meetings to review the progress of the project. The ultimate goal was to provide quails to falcon breeders as food. Falcons are used for organic,
    natural pest control for farmers and ranchers.
  • MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Account Manager, and Independent Contractor

Cartsonas Enterprises
05.2017 - Current

Beekeeper

AgPollen
08.2014 - 11.2015

Waiter/Bartender

Parkside Grille
06.2009 - 05.2017

Account Manager

ValleyCrest Companies
08.2008 - 01.2009

Beekeeper

California Polytechnic State University
03.2005 - 06.2008

Bachelor of Science - Agribusiness Emphasis On Financing

California Polytechnic State University
Phillip CartsonasAccount Management, Independent Contractor