Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
20
20
years of professional experience
Work History
Account Manager, and Independent Contractor
Cartsonas Enterprises
05.2017 - Current
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Waiter/Bartender
Parkside Grille
06.2009 - 05.2017
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Beekeeper
AgPollen
08.2014 - 11.2015
Built and maintained positive relationships with local landowners, securing prime locations for placing apiaries that contributed to successful honey production.
Maximized honey extraction with efficient use of specialized equipment such as extractors, uncapping knives, and settling tanks.
Scraped out parasites and removed vermin such as birds and mice.
Boosted pollination efficiency by strategically placing hives in areas with abundant flora for bees to forage.
Account Manager
ValleyCrest Companies
08.2008 - 01.2009
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Beekeeper
California Polytechnic State University
03.2005 - 06.2008
Maximized honey extraction with efficient use of specialized equipment such as extractors, uncapping knives, and settling tanks.
Boosted pollination efficiency by strategically placing hives in areas with abundant flora for bees to forage.
Destroyed excess queen bee cells to prevent division of colony.
Preserved general hive health by inspecting for mites and providing ample food for bees.
Raised queen bees using best breeding practices to improve genetics within the apiary for higher honey yields and disease resistance.
Education
Bachelor of Science - Agribusiness Emphasis On Financing
California Polytechnic State University
San Luis Obispo, California
06-2008
Skills
Account management
Customer service
Teamwork and collaboration
Client relations
Relationship building
Sales development
Account oversight
Documentation and reporting
Operations
Marketing
CRM software
Accomplishments
Supervised team of 7 staff members managing Cal Polys agriculture quail enterprise project involving
coordinating the work, scheduling students time & facilitating weekly meetings to review the progress of the project. The ultimate goal was to provide quails to falcon breeders as food. Falcons are used for organic,
natural pest control for farmers and ranchers.
MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Account Manager, and Independent Contractor
Cartsonas Enterprises
05.2017 - Current
Beekeeper
AgPollen
08.2014 - 11.2015
Waiter/Bartender
Parkside Grille
06.2009 - 05.2017
Account Manager
ValleyCrest Companies
08.2008 - 01.2009
Beekeeper
California Polytechnic State University
03.2005 - 06.2008
Bachelor of Science - Agribusiness Emphasis On Financing
Warehouse Operative, Production Operative-Packer and loader at I&S Global Enterprises, Gama Glass EnterprisesWarehouse Operative, Production Operative-Packer and loader at I&S Global Enterprises, Gama Glass Enterprises
Part-time & Full-time English Teacher at Safir Language Academy, Saadatabad Branch, TehranPart-time & Full-time English Teacher at Safir Language Academy, Saadatabad Branch, Tehran