Phillip Ripley

I was in the process of purchasing this Bumper to Bumper when the owner contacted me and asked if I could work for him while the sale process was under way. He was extremely short handed and needed the help plus it would allow me to hit the ground running by learning their operating systems and getting familiar with the staff and customers. Unfortunately he called the deal off just days before signing the final paperwork to complete the sale.

• Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
• Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
• Established new accounts through cold calling and personal visits to non existing customers.
• Covered Manitoba , Saskatchewan , and the northern half of Alberta

• Researched market trends to identify customer needs and preferences for strategic planning.
• Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
• Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
• Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
• Analyzed competitor offerings to identify opportunities for differentiation and capitalize on unique selling points.

• Rearranged parts department to better serve changing trends and keep workspaces organized.
• Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
• Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
• Increased efficiency in the parts department by implementing an improved inventory management system.
• Helped with the closing of work orderers

• Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
• Developed an effective system for organizing returned parts according to manufacturer guidelines, reducing processing times significantly.
• Assisted in the development of training materials for new employees, contributing to their quick integration into the team.
• Organized parts storage and stocked inventory according to established guidelines.
• Showroom merchandising in all four stores
• Ordered inventory for all 4 stores 6 different produce lines
• Maintained clean and neat parts counter and sales floor.
• Trained and mentored junior employees on regulations, best practices, and performance strategies.