Phillip Kagoma
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Grey Cup Operations Staff Member (Volunteer)
Canadian Football League
Hamilton, ON
09.2023 - 11.2023
- Assisted with setup, tear down of audio, visual equipment prior to, after the kick-off and halftime shows.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Collaborated with other staff members to ensure smooth execution of all game day operations tasks.
- Assisted with crowd control in busy lobbies during the kick-off and halftime shows.
Retail, Sales and Warehouse Associate
Book Depot
Thorold, ON
05.2022 - Current
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
Event Operations (Volunteer)
International Ice Hockey Federation
Brampton, ON
03.2023 - 04.2023
- Provided customer service to guests during the event, responding to inquiries and addressing any issues that arose.
- Assisted with event set-up and tear down, ensuring that all necessary items were included in the process.
- Facilitated on-site registration of attendees at various events.
Events Team Member (Volunteer)
Canada Games Council
St. Catharines, ON
06.2022 - 08.2022
- Organized and managed the setup of the Canada Games park, including decorations and equipment.
- Provided customer service support for volunteers in preparation for the Canada Games, ensuring they received all merchandise.
- Welcomed, greeted and interacted with coaches and athletes also verified proper equipment operation and ensured great supply of drinks and snacks in the hockey and lacrosse locker rooms.
Education
Associate of Applied Science - Sport Business Management
Brock University
St. Catharines, ON06-2024
Skills
- MS Word
- MS Powerpoint
- MS Excel
References
References available upon request.
Timeline
Grey Cup Operations Staff Member (Volunteer)
Canadian Football League
09.2023 - 11.2023
Event Operations (Volunteer)
International Ice Hockey Federation
03.2023 - 04.2023
Events Team Member (Volunteer)
Canada Games Council
06.2022 - 08.2022
Retail, Sales and Warehouse Associate
Book Depot
05.2022 - Current
Associate of Applied Science - Sport Business Management
Brock University
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