Philips O Idowu
154 Kingsmount Boulevard,ON
Summary
Dependable Warehouse professional with excellent time management, equipment operation, and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Associate
SUREWERX
Guelph, Canada
08.2022 - 04.2025
- Retrieved items from inventory based on order lists and pick tickets.
- Packaged and prepared orders for shipment, ensuring accuracy and proper techniques.
- Tracked and verified order fulfillment using warehouse management systems and manual processes.
- Implemented streamlined picking processes, achieving a 20% reduction in processing time, with 100% accuracy in packaging.
- Loaded and unloaded trucks for outbound shipments, enhancing operational efficiency.
- Verified shipping documents and labels to ensure accurate, timely deliveries, reducing shipping errors by 15%.
- Conducted regular inventory audits, improving accuracy by 18% and reducing discrepancies by 30% through efficient cycle counts.
- Maintained cleanliness and organization of warehouse space while safely operating forklifts and pallet jacks.
Inventory Control Technician
GRACE MEDICAL DIAGNOSTIC CENTRE
Lagos, Nigeria
01.2020 - 01.2022
- Distribute medical supplies and equipment to patient care areas.
- Maintain a clean and orderly stock location.
- Keep track of numerous products and extensive amounts of inventory information in a computer database.
- Develop and maintain procedures and guidelines to maintain the inventory system.
- Keep track of hospital returned to stock and follow up unused, excess, damaged, and expiring inventory.
- Key achievements include successfully training and mentoring a group of 17 health administration NYSC interns in the efficient distribution of medical supplies and equipment to patient care areas. Implemented comprehensive training programs covering tasks such as maintaining a clean and orderly stock location, accurately tracking inventory information in a computer database, developing and enforcing inventory management procedures, and effectively managing hospital returns, unused items, excess inventory, and expiring supplies.
Customer Service Representative
STERLING BANK PLC
Lagos, Nigeria
01.2017 - 01.2020
- Demonstrate a positive interaction with peers, adaptability, flexibility, punctuality, and portraying a positive attitude.
- Assist customers with replacing lost or stolen credit or debit cards.
- Identify and refer potential high-value customers to respective officials.
- Assist customers with self-service banking.
- Maintain knowledge of the Bank's products and services and ensure accurate and correct information to customers.
- Keeping records of all Inventory and mail.
- Key achievements include consistently garnering positive feedback from customers by delivering exceptional service and effectively resolving their inquiries, I also successfully trained and mentored two NYSC Corp members in customer service best practices, resulting in enhanced performance and satisfaction. Proactively aiding customers in replacing lost or stolen credit or debit cards, I ensured a smooth and secure banking experience. Additionally, I identified and referred potential high-value customers to respective officials, contributing to the growth of the customer base and overall business. I also assisted customers in navigating and utilizing self-service banking options, promoting convenience.
Education
Post-Graduate Certificate - Global Supply Chain Management
Cambrian College of Applied Arts And Technology
Greater Sudbury12-2025
Post-Graduate Certificate - Business Analytics
Conestoga College
Guelph, Canada12.2023
MBA - Information Technology and Management
Suresh Gyan Vihar University
Jaipur, India01.2020
BSc - COMPUTER SCIENCE
Osmania University
Hyderabad, India01.2017
Skills
- Communication and interpersonal
- problem solving and critical thinking
- Adaptability and flexibility
- Time management
- Emotional intelligence
- Business intelligence tools (Power BI)
- MS Project
- Microsoft Excel
Certification
• WHMIS
• Forklift License
• G-Driver's License
• JHSC
• Forklift License
• G-Driver's License
• JHSC
Timeline
Warehouse Associate
SUREWERX
08.2022 - 04.2025
Inventory Control Technician
GRACE MEDICAL DIAGNOSTIC CENTRE
01.2020 - 01.2022
Customer Service Representative
STERLING BANK PLC
01.2017 - 01.2020
Post-Graduate Certificate - Global Supply Chain Management
Cambrian College of Applied Arts And Technology
Post-Graduate Certificate - Business Analytics
Conestoga College
MBA - Information Technology and Management
Suresh Gyan Vihar University
BSc - COMPUTER SCIENCE
Osmania University