Philippe Sasseville
QC
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Burberry
08.2021 - Current
- Managed inventory levels for optimal efficiency and cost control.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Managed returns processing efficiently, minimizing losses due to damaged or unsellable merchandise.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Operations Associate
Burberry
08.2018 - 08.2021
- Conducted regular inventory audits to prevent stock shortages and losses.
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Processed required paperwork to expedite handling of shipped and received goods.
Operations Associate
Hermes
12.2017 - 06.2018
- Collaborated with cross-functional teams to achieve project goals and meet deadlines.
- Processed required paperwork to expedite handling of shipped and received goods.
- Reviewed order data to verify transactions and shipping dates.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Intern
La Facry
01.2017 - 06.2017
- Utilized data visualization techniques to present and explain complex data sets.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
Intern
Schwan-Stabilo
05.2014 - 08.2014
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Tracked key metrics and developed spreadsheets and data models.
- Used various market research tools and techniques to gather, analyze and interpret data.
- Compiled consumer feedback from various sources including surveys helping create better-targeted content and campaigns.
Education
Bachelor of Arts - History And Political Science
Université De Montréal
Montreal, QC04.2017
Certificate - German Language And Autrian Studies
Diplomatische Akademie Wien
Vienna08.2015
D.E.C - International Studies
Collège André-Grasset
Montreal, QC05.2013
Skills
- Logistics expertise
- Employee Supervision
- Cycle counting
- Inventory Coordination
Accomplishments
- Reduced the inventory shrink by 0.12% through rigorous Cycle Count .
- Received a Excellent grade at the health and Safety inspection
- Logistic support for store opening across North-America: Charlotte (NC), Denver (CO), Detroit (MI), Orlando (FL) and Toronto (ON)
Languages
French
Native or Bilingual
English
Native or Bilingual
German
Limited Working
Timeline
Operations Supervisor
Burberry
08.2021 - Current
Operations Associate
Burberry
08.2018 - 08.2021
Operations Associate
Hermes
12.2017 - 06.2018
Intern
La Facry
01.2017 - 06.2017
Intern
Schwan-Stabilo
05.2014 - 08.2014
Bachelor of Arts - History And Political Science
Université De Montréal
Certificate - German Language And Autrian Studies
Diplomatische Akademie Wien
D.E.C - International Studies
Collège André-Grasset
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