Philip Strasdine
Ladysmith,British Columbia
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
47
47
years of professional experience
Work History
Service Technician
Sinclair Dental
02.2000 - 05.2024
- Checked, repaired equipment to meet specifications.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
Melter Operator
Rockwool
09.1997 - 02.2000
- Operated melter safely, transporting molten metal between furnaces, ladles, and Spinners as needed.
Naval Weapon Technician
Department Of Defence
06.1977 - 08.1997
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tested systems, noting issues and completing preventive maintenance.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
Education
High School Diploma -
Mc Nair
Richmond, BC06.1977
Skills
- Residential construction , framed , electrical
- Troubleshooting ability
- Preventive Maintenance
- Diagnostics and troubleshooting
Languages
English
Full Professional
Home improvements
Decks , flooring
Timeline
Service Technician
Sinclair Dental
02.2000 - 05.2024
Melter Operator
Rockwool
09.1997 - 02.2000
Naval Weapon Technician
Department Of Defence
06.1977 - 08.1997
High School Diploma -
Mc Nair
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