Philip Sagullo
Windsor,ON
Summary
Motivated registered plumbing apprentice (STO ID:21005615) with building maintenance experience (from cleaning to repairs), and over 10+ years of customer service experience.
Overview
9
9
years of professional experience
Work History
Plumber Apprentice
Bryant - Service Experts
05.2020 - Current
- Worked independently in commercial, construction and residential environments, reporting to the supervisor off-site.
- Maintained positive relations with suppliers and clients 24/7 to ensure repeated business.
- Demonstrated positive attitude when presented with non-plumbing duties (concrete, drywall, general maintenance, HVAC, etc.).
- Served as the health and safety representative during the construction of Ontario's largest passive housing project (2+years), ensuring co-workers on site are adhering to OHSA/jobsite regulations.
- Collaborated with contractors, architects, homeowners and engineers to ensure seamless integration of plumbing systems in new construction projects.
Front Office Associate
Leon's Furniture
08.2018 - 05.2020
- Processed payments securely and informed individuals of further financial responsibility to facilitate timely payments.
- Answered calls to take messages or redirect calls to appropriate colleagues.
- Maintained office supply stock to control shrinkage and prevent overstocking.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Directed phone inquiries, answered customer questions, and scheduled deliveries.
- Assisted salespeople in closing sales.
Technical Officer/Supervisor of Operations
Elections Ontario
06.2018 - 06.2018
- Oversaw the Windsor-West voting location and managed poll officials on election day.
- Set up, tested and troubleshot all technologies involved in the election process (modems, printers, tabulators, etc.)
- Collaborated with the Returning Officer to address any discrepancies or irregularities during the election process.
- Maintained a secure voting environment with strict adherence to protocols, ensuring confidentiality of voter information.
- Provided exceptional customer service by addressing voter concerns promptly and professionally.
Housekeeper/Lead Janitor
Extendicare Tecumseh
09.2017 - 08.2018
- Maintained a spotless environment for nursing home residents through diligent daily housekeeping tasks.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Crew Member
McDonald's
01.2015 - 01.2017
- Provided friendly and efficient service at the register.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Maintained a sanitary environment throughout the store
Education
Plumbing Techniques -
St. Clair College of Applied Arts And Technology
Windsor, ON04.2020
High School Diploma -
St. Josephs High School Windsor
Windsor06.2017
Skills
- Plumbing repairs/installations
- Strong computer skills including Microsoft Office
- Blueprint reading
- Building maintenance, repairs and troubleshooting
- Great interpersonal/customer service skills
- First aid training
- Safety Management
- Working from heights certification
- Skilled housekeeper
- Inventory Management
- Strong attention to detail
- Valid drivers license
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Plumber Apprentice
Bryant - Service Experts
05.2020 - Current
Front Office Associate
Leon's Furniture
08.2018 - 05.2020
Technical Officer/Supervisor of Operations
Elections Ontario
06.2018 - 06.2018
Housekeeper/Lead Janitor
Extendicare Tecumseh
09.2017 - 08.2018
Crew Member
McDonald's
01.2015 - 01.2017
Plumbing Techniques -
St. Clair College of Applied Arts And Technology
High School Diploma -
St. Josephs High School Windsor
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