Summary
Overview
Work History
Education
Skills
Timeline
Generic

Philip Phares

San Diego

Summary

Dynamic leader with a robust track record in training operations and team leadership. Drove user adoption through effective training strategies, resulting in enhanced productivity and streamlined onboarding processes. Recognized for building collaborative cross-functional teams that align training initiatives with business objectives.

Overview

24
24
years of professional experience

Work History

Director SME/Training Group

Caret
San Diego
06.2022 - 02.2023
  • Developed and executed comprehensive training strategies, enhancing user engagement.
  • Led a dynamic team of sales engineers and product trainers, providing strategic support.
  • Established and managed multiple learning management systems and online training programs.

Director, Sales Engineering/Product Training

AbacusNext
La Jolla
02.2018 - 06.2022
  • Directed a team of sales engineers and product trainers, enhancing sales productivity.
  • Collaborated with marketing to create educational sales campaigns, boosting engagement.
  • Standardized training SOPs to improve resource allocation and performance.

COO/Director of Education

OfficeTools
Palmdale
05.2010 - 02.2018
  • Managed training programs, delivering thousands of live online sessions and webinars.
  • Led a cross-functional team of 30+ employees to align initiatives with company objectives.
  • Drove innovation by matching company vision with market trends.

Tire Center Manager

Costco Wholesale
Lancaster
05.1999 - 02.2010
  • Increased tire sales by 25% through effective team training and performance management.
  • Developed and implemented training programs that enhanced service quality.
  • Managed daily operations and customer service to ensure smooth workflow.

Education

Associate of Science - Business Administration And Management

Antelope Valley College
Lancaster, CA
06-1999

Skills

  • Training operations
  • Curriculum development
  • Performance analysis
  • Team leadership
  • Organizational development
  • Strategic planning
  • Training strategy
  • Digital learning tools
  • Client relations
  • Cross-functional teamwork
  • Talent development

    • Timeline

    Director SME/Training Group

    Caret
    06.2022 - 02.2023

    Director, Sales Engineering/Product Training

    AbacusNext
    02.2018 - 06.2022

    COO/Director of Education

    OfficeTools
    05.2010 - 02.2018

    Tire Center Manager

    Costco Wholesale
    05.1999 - 02.2010

    Associate of Science - Business Administration And Management

    Antelope Valley College

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    Philip Phares