Overview
Work History
Education
Skills
Timeline
Generic

Philip Mwila

Nanaimo,BC

Overview

5
5
years of professional experience

Work History

Deckhand

VIFC
09.2023 - 04.2024
  • Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
  • Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
  • Contributed to efficient operations by maintaining a clean and organized deck environment.
  • Followed safety protocols and procedures to prevent accidents.
  • Demonstrated adaptability by swiftly learning new procedures or technologies introduced into daily routines on board the vessel.

Skipper

New Castle Island Ferries
05.2023 - 09.2023
  • Developed comprehensive contingency plans, allowing swift responses to unexpected challenges or emergencies at sea.
  • Successfully completed numerous voyages without incidents by focusing on proactive planning before each journey.
  • Enhanced safety protocols by implementing rigorous training sessions and emergency drills for crew members.
  • Increased efficiency in navigating challenging waters through the use of advanced navigational tools and techniques.
  • Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
  • Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.

Deckhand

Nanaimo Port Authority
05.2022 - 09.2023
  • Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
  • Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
  • Inspected and maintained deck equipment and supplies.
  • Contributed to efficient operations by maintaining a clean and organized deck environment.
  • Followed safety protocols and procedures to prevent accidents.
  • Provided necessary support during docking maneuvers, contributing to successful berthing at various ports.
  • Assisted with launching and retrieving tenders and other watercrafts.

Customer Service Representative

BC Ferries
04.2019 - 09.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Western Maritime Institute
Ladysmith, BC
2018

High School Diploma - undefined

Dover Bay Secondary School
Nanaimo, Canada
2017

Skills

  • Honest and punctual employee, and always a team player
  • Able to handle food products safely
  • Strong and fit - able to work long hours on my feet
  • Assumes 100% responsibility for quality of products
  • Adaptable learner - able to work in different environments and with all different personality types
  • Excellent time management
  • Quality-focused
  • Self-starter- quite capable of working on my own with or without supervision
  • Deck equipment operation
  • Cleaning and sanitation
  • Safety awareness
  • Firefighting Capabilities
  • Navigation assistance

Timeline

Deckhand

VIFC
09.2023 - 04.2024

Skipper

New Castle Island Ferries
05.2023 - 09.2023

Deckhand

Nanaimo Port Authority
05.2022 - 09.2023

Customer Service Representative

BC Ferries
04.2019 - 09.2019

High School Diploma -

Western Maritime Institute

High School Diploma - undefined

Dover Bay Secondary School

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Philip Mwila