Philip MNcNeill
Delta,BC
Summary
Dynamic former Owner of The Cheese Inn, adept in menu development and staff supervision, who excelled in optimizing operations and boosting sales through keen customer engagement and menu innovation. Achieved significant repeat business by fostering community relations and ensuring health code compliance, showcasing a blend of strategic vision and interpersonal skills.
Ambitious cook, with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu planning, creating signature recipes, cooking, ordering supplies and developing innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
8
8
years of professional experience
Work History
Previous Restaurant Owner
The Cheese Inn
01.2017 - 11.2024
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
Education
High School Diploma -
Three Oaks Senior High
Summerside, PE06-1986
Skills
- Menu development
- Customer engagement
- Staff supervision
- Inventory management
- Small business operations
- Vendor relations
- Food presentation
- Cost control
- Employee scheduling
- Food pairing
- Delivery scheduling
- Waste reduction
- Staff hiring
- Health code compliance
- Performance improvement
- Labor cost controls
- Portioning
- Vendor engagement
- Safe food handling
- Menu pricing and writing
- Quality control
- Recipes and menu planning
- Food plating and presentation
- Coaching and mentoring
- Catering services
- Kitchen equipment operation and maintenance
- Recruitment and hiring
- Purchasing
- Conflict resolution
- Fire safety regulations
- Training and onboarding
Accomplishments
Meeting customer demands: Consistently preparing meals within a time frame to meet customer demands
Training new cooks: Developing a training program that reduced onboarding time that resulted in positive reviews
Food safety: Having a strong knowledge of food safety, sanitation standards, and quality control
Knife work: Being skilled in precise knife work
High volume work: Having a high volume, fast paced work ethic
Timeline
Previous Restaurant Owner
The Cheese Inn
01.2017 - 11.2024
High School Diploma -
Three Oaks Senior High
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