Dynamic individual with hands-on experience in Human Resources and talent for navigating challenges. Bringing strong problem-solving skills and a proactive approach to any challenge. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Dedicated to contributing to growth, a positive workplace culture, and aligning organizational goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Account Manager/Inside Sales
Windsor Plywood
Calgary, AB
01.2012 - 12.2017
Sourced vendors for residential and commercial construction materials, based on design specifications, and customer requirements
Provided exceptional and personalized customer service increasing customer base
Established long-lasting relationships with clients and vendors enhancing sales and monthly profit margins
Exceeded sales quotas by 15% for five years and created new business relationships
Pre-screened resumes, onboarding, and maintained employees through the employment cycle
Coordinated onboarding and training of new hires with sales techniques, order and tracking systems, and organizational policies
Administrative duties including quotation, sales transactions, bank reconciliation, reporting, and general auditing
Human Resources Generalist
PD Cabinet Creations
Calgary, AB
01.2006 - 12.2011
Lead full-cycle recruitment process including job postings, candidate screening, selection and coordination with hiring managers
Supported onboarding and offboarding processes, ensuring a smooth transition for new hires and departing employees
Implemented performance management initiatives, providing guidance on employee evaluations, development plans, and administrative functions
Designed payroll of various structures for employees and coordination of wellness and benefits
First point of contact for policy interpretation, conflict resolution, and employee relations issues
Administrative duties including records management, documentation and compliance with HR policies, Human Rights and Labour Laws
Career Transition/Academic Upgrading
01.2018 - 12.2024
With a lifelong passion for Human Resources and previous experience, I chose to make a transition from my sales career back into Human Resources
During this time, I focused on enhancing my career growth and skillset to further my experience and education as a Human Resources professional
I dedicated myself to completing my Human Resources degree, Professional Recruiter designation and staying up to date with the latest Human Resources trends and best practices, ensuring a successful transition back into a Human Resources career
Education
Associates Degree - Business Administration/Human Resources Major
First-Aid CPR/AED – Level C, Canadian Red Cross, Calgary, AB, 01/01/23
WHMIS 2015, AEX Safety, 01/01/22
Microsoft Office programs, CTC Train Canada, Calgary, AB, 01/01/22
Community Service
Community center volunteer facilities maintenance.
Neighbor Day event planning committee.
Big Brothers/Big Sisters of Calgary candidate.
Assistant facilitator Smart Recovery
Leadership Experience
Active listening using critical thinking resulting in higher employee engagement.
Creates a welcoming environment that allows personal connections with colleagues.
Forged an integral, ethical, confidential, and collective workplace creating lower turnover.
Successful delegation of tasks to team members leveraging strengths and skills while promoting employee learning and development.
Fostered a culture of continuous improvement by encouraging feedback and implementing innovative solutions, leading to enhanced team performance and productivity.
Advocation of a supportive work environment where employees feel valued and heard.
Strategic thinking aligning organizational growth talent development, and workforce planning.
Timeline
Career Transition/Academic Upgrading
01.2018 - 12.2024
Account Manager/Inside Sales
Windsor Plywood
01.2012 - 12.2017
Human Resources Generalist
PD Cabinet Creations
01.2006 - 12.2011
Associates Degree - Business Administration/Human Resources Major