Philip Adcock
Brantford,ON
Summary
Results-driven and customer-focused manager with a proven track record of exceeding sales targets and delivering exceptional client service in the dynamic cannabis industry. Adept at leveraging in-depth product knowledge, market insights, and interpersonal skills to foster strong client relationships and drive revenue growth. Possessing a comprehensive understanding of local and provincial regulations, industry trends, and product variations, Dedicated to providing tailored solutions that meet both customer needs and compliance requirements. With excellent communication and negotiation abilities, able to present product information, conducting demonstrations, and closing deals to achieve mutual satisfaction for both clients and the company. Seeking to contribute experience and passion for cannabis to a forward-thinking organization dedicated to excellence in both product quality and customer experience.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Store Manager
Cannabis Supply Co.
01.2023 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Developed and implemented successful staff incentive programs to motivate employees.
Intercontinental Coordinator
Connecting Consciousness
05.2020 - 09.2022
- Coordination and engagement of membership base of over 5000 people
- Facilitating group meetings online and in person
- Supervision and recruitment of provincial and regional coordinators
- Interviewing guests and conducting live QnA's for upto 100 people
- Database management, monthly newsletter creation, daily email and social media coordination
- Collaborate with country coordinators
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
Floor Manager
Black Knight Games
06.2015 - 12.2020
- Managed team of 5 employees to maintain smooth-running operations of shop floor.
- Managed store inventory and stock levels to maintain availability of products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Child and Youth Worker
Woodview Mental Health And Autism Services
03.2004 - 09.2014
- Woodview Mountain Day Treatment - Program Co-coordinator
- Canada House Residence - Child and Youth Worker Case Manager
- Brantford Office Based Team - WRAP, Probation, Early Years
Education
Diploma - Child and Youth Worker
Mohawk College
Hamilton, ON2006
Skills
- Community Outreach
- Support Networks
- Emotional Support
- Product Management and Branding
- Cross-Functional Team Management
- Customer Relationship Management
- Coaching and Mentoring
- Merchandising
- Store Opening and Closing Procedures
- Database Maintenance
- Special Promotions Planning
Certification
- Cansell License - Aug 2022
- Smart Serve - July 2022
Timeline
Store Manager
Cannabis Supply Co.
01.2023 - Current
Intercontinental Coordinator
Connecting Consciousness
05.2020 - 09.2022
Floor Manager
Black Knight Games
06.2015 - 12.2020
Child and Youth Worker
Woodview Mental Health And Autism Services
03.2004 - 09.2014
Diploma - Child and Youth Worker
Mohawk College
- Cansell License - Aug 2022
- Smart Serve - July 2022
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