I live and breathe talent, hard work and diligence! I am a seasoned EHR consultant and project manager/coordinator, boasting over 6 years of extensive experience in project management and IT Healthcare across diverse sectors. My proactive approach, coupled with a forward-thinking mindset, has consistently led to successful implementations and support for hospitals; encompassing software upgrades, training, and optimization for various software such as Meditech Go-Live Support, eVolve (Cerner) Go-Live Support, and Epic platforms. I am eager to leverage my accumulated expertise for the benefit of your organization. Thank you for your anticipated consideration, and I look forward to hearing from you.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cerner Ambulatory Consultant & Other Modules
Vancouver General Hospital
Vancouver, BC
11.2022 - 01.2023
Logging in and Navigating PowerChart: Explain the login process, including username and password requirements.
Demonstrate the main navigation menu, toolbar options, and search functionalities to help users navigate the application efficiently.
Show users how to search for and select a patient within PowerChart.
Explain how to access patient demographics, charts, history, medications, allergies, and other relevant medical information.
Guide users through the order entry process, including selecting orderable, specifying dosages, frequencies, and instructions.
Explain how to review and sign orders, as well as how to manage order sets and protocols within PowerChart.
Show users how to access and review laboratory results, diagnostic imaging reports, and other test findings within PowerChart.
Explain how to interpret results, compare current values with previous ones, and take appropriate actions based on clinical findings.
Introduce users to communication tools within PowerChart, such as secure messaging, task assignments, and care team communication features.
Demonstrate how to send and receive messages, collaborate on patient care tasks, and document communication exchanges within the system.
Encourage users to reach out to designated super-users or support personnel within their organization for assistance with specific issues or questions.
Epic ATE Support Specialist
MEDFIRST
Hamilton, ON
06.2022 - 08.2022
Provided guidance on the login process and demonstrated how to navigate the ClinDoc interface to access patient charts and move between different sections within the module.
Explained how documentation in ClinDoc integrates with other modules or systems within the electronic health record (EHR), such as order entry, results review, or billing, to provide a comprehensive view of patient care.
Trained nurses in the use of EPIC MAR, chart review, work list, results, and reviews.
Assisted users in understanding the range of documentation options available in ClinDoc, including progress notes, assessments, care plans, and interventions.
Offered support in customizing documentation preferences, including creating personalized templates, favorite lists, and shortcuts to streamline documentation workflows.
Provided step-by-step guidance on how to document patient assessments, vital signs, medication administration, procedures, and patient education within ClinDoc.
Supported users in reviewing and signing off on completed documentation within ClinDoc to ensure accuracy and completeness of patient records.
Offered guidance on accessing and reviewing historical documentation or trends over time, enabling users to access previous assessments, lab results, or medication records.
Trained providers (anesthesiologists, CRNAs, nurses, and other non-clinical users) in person and online.
Supported the instructional designers and delivery lead in creating and revising the training content of the materials to comply with MD Anderson's exacting workflow requirements.
Directed users to available training resources, user manuals, online tutorials, and support channels for additional assistance with using ClinDoc effectively and efficiently.
Assisted nurses on the proper documentation of flow sheets.
Aided physicians on how to release blood offers for blood administration.
Assisting Physicians to place correct orders to admit patients to appropriate units depending on the phase of care.
Assisted in the submission of tickets to the help desk.
Epic ATE Support Specialist
MEDFIRST
HAMILTON, ON
06.2022 - 07.2022
Assisted end users on the proper steps for signing off on individual medications and blood products.
Trained End Users on navigation and appropriate workflows to successfully view patient charts from the ED track board.
Assisted nurses on the proper documentation of flow sheets.
Aided physicians on how to release blood offers for blood administration.
Assisting Physicians to place correct orders to admit patients to appropriate units depending on the phase of care.
Trained End Users on navigation and appropriate workflows to successfully view patient charts from the ED track board.
Assisted end users on the proper steps for signing off on individual medications and blood products.
Assisted in the submission of tickets to the help desk.
Epic ATE Support - ASAP & CliniDoc ATE Support
DIVURGENT
03.2022 - 05.2022
Provided guidance on accessing the ASAP module and navigating its interface to facilitate efficient management of emergency department (ED) workflows.
Assisted ED staff in understanding how to perform patient triage, document chief complaints, vital signs, and initial assessments within ASAP to expedite patient care
Offered support in entering and managing orders for diagnostic tests, medications, and procedures within ASAP, ensuring timely and accurate execution of patient care interventions.
Provided recommendations for optimizing ED workflows within ASAP, including streamlining documentation processes, improving order entry efficiency, and enhancing patient throughput.
Provided technical support and troubleshooting assistance to address any issues or challenges encountered while using ASAP, ensuring uninterrupted access to critical patient information and functionalities.
Assisted Nurses and Providers on how to call in tickets.
Meditech Expanse Trainer
NAVIN HAFTY
OAKVILLE, ON
10.2021 - 11.2021
Provided hands-on guidance to users on accessing and navigating the Meditech system, particularly the inpatient and medical records modules, to ensure efficient management of patient information.
Offered support in entering and managing orders for medications, treatments, and procedures within Meditech, ensuring accurate and timely execution of patient care interventions.
Assisted clinicians and staff in reviewing patient charts and documentation within the inpatient and medical records modules, offering guidance on completing progress notes, assessments, and other clinical documentation tasks.
Assisted in customizing order sets within Meditech to align with specific unit workflows and patient care protocols, ensuring that order entry options are tailored to the needs of different specialties and patient populations.
Facilitated communication and collaboration among healthcare team members by demonstrating how to use Meditech's communication features for task assignments, patient handoffs, and care coordination.
Provided recommendations for optimizing inpatient and medical records workflows within Meditech, including streamlining documentation processes, improving order entry efficiency, and enhancing interdisciplinary communication.
Provided more support to Providers and Physicians as required.
EPIC CONSULTANAT(ClinDoc & Orders)
NYCHH Brooklyn
10.2020 - 11.2020
Trained nurses with the use of clinical documentation
Work closely with Principal Trainer and Super Users to ensure that my support to end-users meets the organization's expectation
Support end-users on how to navigate hyperspace for their daily workflow.
Trained nurses in the use of EPIC MAR, chart review, work list, results, and reviews.
Trained nurses with admission and completing their daily required documentation.
Assess each end-user based on perceived performance level to determine how much help will be needed.
Trained physicians and nurses to create their own customized list by adding their patients and defaulting the setting as well as building preferences concerning orders, notes, and overall hyperspace personalization
Covenant Health System, W V 4 Cerner Go-Live
Covenant Health Systems
06.2018 - 09.2018
Assisted physicians with dispatch process
Assisted clinicians in the order section to order admission, home, and discharge
Supported clinicians on medication reconciliation and added them to favorite
Assisted clinicians to customize their views, navigating their dynamic documentation notes
Provided elbow support to Cerner modules path net, power charts, and CPOE
Project Coordinator
Mercedes Benz
, ON
02.2017 - 05.2018
Responsible for financial forecasts, conducting variance analysis, and reporting to senior management.
Assisted PM in building business cases, and aided in vendor selection process since Metro follows a hybrid approach
Assisted a complete overhaul of the company's software operating system on RF guns while working closely with the project manager
Facilitated meetings with stakeholders to break epics into user stories in the product backlog
Participated in sprint planning and prioritization of user stories and agreeing on the definition of done.
Allocated resources/staff for removing and upgrading old hardware during routine upgrades and system repairs.
Streamlined operational efficiencies by collecting enough end-user complaints for use in technical documentation to be re-accessed in sprint retrospective and version releases.
Reported weekly heartbeat to Project manager, and monthly status to senior management.
Education
DIPLOMA - MEDIA COMMUNICATIONS
HUMBER COLLEGE
Toronto, ON
12.2020
Bachelor of Science - GEOMATICS ENGINEERING
UNIVERSITY OF LAGOS
LAGOS, NIGERIA
08.2015
Skills
Cerner Trainer: PowerChart, Ambulatory, Maternity, Long-Term Care, Anesthesia etc