Phil Thibodeau
Winnipeg,MB
Summary
Dynamic and dedicated professional with extensive experience at Co-op Food Store, excelling in customer service and staff training. Proven ability to enhance customer satisfaction through effective communication and product knowledge. Recognized for maintaining organized inventory and fostering a positive shopping environment, ensuring operational efficiency and a welcoming atmosphere.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
3
3
years of professional experience
Work History
Cashier
Co-op Food Store
05.2022 - Current
- Processed customer transactions accurately and efficiently, ensuring a seamless checkout experience.
- Maintained organized cash register and balanced drawers at the end of shifts to ensure financial accuracy.
- Assisted customers with product inquiries, providing knowledgeable recommendations to enhance satisfaction.
- Collaborated with team members to streamline checkout processes, reducing wait times during peak hours.
- Trained new cashiers on operational procedures and customer service standards to improve team performance.
- Resolved customer complaints effectively, fostering positive relationships and enhancing store reputation.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Grocery Clerk
Co-op Food Store
10.2023 - 12.2024
- Maintained inventory levels through regular stock checks and effective product rotation.
- Assisted customers with inquiries, providing accurate information on products and services.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Implemented merchandising strategies to enhance product visibility and sales.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Courtesy Clerk
Co-op Food Store
05.2022 - 01.2024
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Maintained cleanliness and organization of store displays to ensure an inviting atmosphere.
- Operated cash registers efficiently, processing transactions accurately and quickly.
- Restocked shelves regularly to ensure product availability and optimize inventory management.
- Monitored store environment for safety compliance, addressing issues proactively to minimize hazards.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
Education
Level 1 Automotive - Automotive
Arts And Technology Centre
Winnipeg, MB06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Product restocking
- Product knowledge
- Staff training
Languages
English
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Cooking
- Team Sports
- Music
- Documenting and sharing travel experiences
- Outdoor Recreation
- Watching Movies and TV Shows
- Video Gaming
- Swimming
- Playing Sports
Timeline
Grocery Clerk
Co-op Food Store
10.2023 - 12.2024
Cashier
Co-op Food Store
05.2022 - Current
Courtesy Clerk
Co-op Food Store
05.2022 - 01.2024
Level 1 Automotive - Automotive
Arts And Technology Centre
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