Phil Cloutier
Barrie
Summary
Dynamic Operations Manager with a proven track record at Aecon Utilities, excelling in team leadership and problem-solving. Enhanced productivity through effective staff training and safety compliance, achieving higher employee retention rates. Cultivated strong client relationships while implementing process improvements that streamlined operations and fostered a culture of accountability.
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
18
18
years of professional experience
Work History
Operations Manager
Aecon Utilities
02.2024 - 11.2025
- Enhanced workflow efficiency through effective management of daily operations.
- Coordinated project timelines, ensuring alignment with operational goals and objectives.
- Ensured compliance by implementing safety protocols, improving workplace safety standards.
- Trained team members on best practices, boosting operational knowledge and efficiency.
- Identified process inefficiencies and recommended improvements to increase productivity.
- Fostered accountability by empowering employees, leading to improved performance outcomes.
Superintendent
Aecon Utilities
05.2018 - 02.2024
- Coordinated daily operations to ensure project timelines were met efficiently.
- Supervised workforce, optimizing productivity through effective resource allocation.
- Implemented safety protocols, enhancing workplace safety and compliance standards.
- Developed training programs for staff, improving skill levels and operational efficiency.
- Assisted in developing training materials to locators to ensure a zero damage culture.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Attended monthly Operations calls with utilities to discuss any potential near miss and/or utility damages.
- Conducted site inspections to assure that locators were all following the proper safety curriculum delivered from EHS management.
- Performed damage investigations and assisted legal council on any claims submitted to Aecon.
- Overseen and developed the total overhaul of yearly procedural training pertaining to new and existing utilities.
- Motivated and assisted locate team in time of need to assure the completion of tickets were done on time.
Lead Hand
Aecon Utilities
08.2007 - 05.2018
- Oversaw daily operations, ensuring workflow efficiency and adherence to safety standards.
- Mentored junior staff, providing training on equipment usage and operational best practices.
- Implemented process improvements, enhancing productivity and reducing downtime across teams.
- Coordinated inventory management, optimizing stock levels and minimizing waste effectively.
- Assisted locators on completing tickets.
- Located in various parts of the Province. From Atikokan to London.
- Trained all new locators in multiple utilities.
- Well versed in locating Bell, Gas ( Enbridge / Union Gas ), Hydro, Rogers, Water, Sewer, Street Lights and Private utilities among others no mentioned.
Education
High School Diploma -
Ecole Secondaire Catholique 'Horizon
Val Caron ON06.1994
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Staff training
- Employee motivation
- Client relationships
- Health and safety compliance
Accomplishments
This pat year, as the Operations Manager for the Locates Division, We had Zero Liable Utility damages with a staff of 70 Locators. this feet was quite the undertaking considering the locates that were being completed were all on projects throughout the province.
Languages
French
Native or Bilingual
Timeline
Operations Manager
Aecon Utilities
02.2024 - 11.2025
Superintendent
Aecon Utilities
05.2018 - 02.2024
Lead Hand
Aecon Utilities
08.2007 - 05.2018
High School Diploma -
Ecole Secondaire Catholique 'Horizon