Phil Baio
Markham,ON
Summary
As a seasoned Owner/Operator Master Plumber at Baio Plumbing, I excel in mechanical recoveries and fostering customer satisfaction, evidenced by enhanced service quality and timely communication. My expertise in plumbing and exceptional problem-solving abilities have significantly contributed to maintaining compliance and improving safety standards. I'm known for my dependability and ability to motivate teams towards superior performance.
Professional plumbing specialist with proven track record in complex installations, repairs, and maintenance of residential and commercial plumbing systems. Strong focus on team collaboration, ensuring seamless project execution and high-quality results. Known for reliability, adaptability, and expertise in diagnostics, pipe fitting, and system design. Recognized for maintaining safety standards and effective communication with clients and team members.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Owner/Operator Master Plumber
Baio Plumbing
10.2004 - Current
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Trained and motivated employees to perform daily business functions.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Improved safety standards by regularly reviewing protocols and implementing necessary updates.
- Operated with safety and skill to avoid accidents and delays.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
Education
High School Diploma -
George Brown College
Toronto, None09-2004
Skills
Mechanical recoveries
- Remodels and new construction
- Blueprints
- Plumbing
- Troubleshooting
- Equipment monitoring
- Residential construction
- Commercial construction experience
- Residential plumbing design
- Fixture repair
- Pipefitting processes expertise
- Water heater maintenance
- Sewer and domestic water lines
- Custom plumbing systems specialist
- Air and water piping
- Quality production
- Customer Service
- Problem-solving abilities
- Safety conscious
- Installation and maintenance
- Pressure testing
- Commercial and residential jobs
- System Troubleshooting
- Equipment Operation
- Systems testing
- Safety inspection
- Adaptability
- Equipment testing
- Commercial pipefitting
- Problem-solving aptitude
- Schematic reading
- Mechanical Aptitude
- Building code regulations
- Ventilation Systems
- Hydraulics
- Water treatment systems
- Fabricate parts
- Job order prioritization
- Maintain records
- Set up appliances
- Building codes compliance
- Repair systems
- Respond to emergencies
- Exceptional problem solver
- Pipe system maintenance
- Pipeline layout design
- Good mechanical aptitude
- Inspect systems
Languages
English
Native or Bilingual
Italian
Elementary
Certification
Cross Connection Control Specialist
Timeline
Owner/Operator Master Plumber
Baio Plumbing
10.2004 - Current
Cross Connection Control Specialist
High School Diploma -
George Brown College
Similar Profiles
Jocelyn ShamyJocelyn Shamy
Nanny at Alicia BaioNanny at Alicia Baio
Robertt GillisRobertt Gillis
Service Plumber at Budget Rooter Plumbing PlumbingService Plumber at Budget Rooter Plumbing Plumbing
Kenneth PierceKenneth Pierce
Senior Superintendent/Estimator at Quail Plumbing, inc./Scottsdale Plumbing, inc.Senior Superintendent/Estimator at Quail Plumbing, inc./Scottsdale Plumbing, inc.