Phelopter Nageeb

• Maintained situation awareness by monitoring several locations' CCTV during emergencies, enabling for quick adjustments and precise updates to responding units to prevent multiple break-in
• Monitored all intrusion, fire, panic, and defibrillator alarms, using automated systems to ensure a prompt and appropriate response.
• Maintained accurate logs and reports of incidents, alarm events, and customer interactions.
• Assisted in investigations by providing accurate records of events leading up to incidents under review.
• Developed strong relationships with first responder teams through regular communication and mutual respect during emergency situations.
• Served as a mentor for newly hired dispatchers, offering guidance and support throughout their training process to ensure seamless integration into the team.

References: Elizabeth Morris - +1(416)-998-6896

• Communicated with vendors regarding contracts and financial responsibilities
• Handled client deposits and transactions and updated billing information in company databases
• Solved problems and conflicts resolved for team members and customers
• Managed inventory control, cash control, and store opening and closing procedures.
• Trained newly hired sales team members regarding company procedures and standards
• Used knowledge of company products and services to recommend solutions to customers
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

References: Mohammed Salah - Store Owner +1 (289)-400-3327

• Promoted multiple brands concurrently while maintaining unique messaging for each campaign consistently.
• Collaborated with marketing teams to develop targeted promotional strategies that maximized brand exposure.
• Achieved high levels of customer engagement using innovative approaches tailored to individual preferences or interests.
• Maintained accurate records of promotional activities, ensuring effective communication between all relevant parties.
• Educated and engaged with customers on product features and answered questions regarding product use.

References: Adam Wickham - +1(647)631-7765

• Interacted effectively with staff through ongoing communication and exchange of information
• Input product information and quantities into warehouse databases
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• Operated forklifts and pallet jacks to transport shipments and equipment
• Inspected products for defects and damages and reported discarded items to supervisors
• Contact : Omer Rezk - Area Manager

• Analyzed and measured employee work performance for appropriate recognition or to take disciplinary action
• improving team output through effective time management and cooperation between various coworkers.
• Ensuring that all individuals receive follow-up and are working effectively with the deadlines of multiple projects at the same time
• Conducted Weekly meetings to create business plans to drive successful monthly business
• Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints
• Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
• Contact : Youstina Botros - Operation Manager

• Explained products and services and prices and answered questions from customers
• Scheduled appointments for sales representatives to meet with prospective customers and for customers to attend sales presentations
• Adjusted sales scripts to better target needs and interests of specific individuals
• Responded to telephone inquiries and complaints following standard operating procedures
• Called over 78 potential customers per day to help with marketing efforts and increase sales.