Phebe Dean
Trenton,NS
Summary
Experienced with supporting food preparation and dietary services. Adept at supporting meal preparation and ensuring adherence to nutritional guidelines. Known for strong teamwork, reliability, and adaptability, with skills in food safety, inventory management, and customer service.
Overview
4
4
years of professional experience
Work History
Dance Instructor
Morrell Dance Company
09.2023 - Current
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Utilized different styles of teaching to accommodate students of all capabilities.
- Offered one-on-one instruction to students by appointment.
- Collaborated with fellow instructors to plan and execute successful recitals showcasing students'' progress and achievements.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Monitored student behavior to identify potential issues and address problems appropriately.
Waitress
Mings Restaurant
08.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked guests' identification before serving alcoholic beverages.
Crew Member
Tim Hortons
08.2022 - 08.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Stocked shelves to organize aisles in assigned department.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
Crew Member
McDonald's
09.2020 - 12.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
High School Diploma -
North Nova Education Center
New Glasgow, NS06-2022
Skills
- Positive reinforcement
- Organization
- Teaching techniques
- Strong multitasking
- Customer service
- Team collaboration
- Cleanliness
- Attention to detail
- Cash handling
- Decision-making
- Memory retention
- Time management
Languages
French
Limited Working
English
Native or Bilingual
Timeline
Dance Instructor
Morrell Dance Company
09.2023 - Current
Waitress
Mings Restaurant
08.2023 - Current
Crew Member
Tim Hortons
08.2022 - 08.2023
Crew Member
McDonald's
09.2020 - 12.2021
High School Diploma -
North Nova Education Center
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