PHARTHEEB TANJORE KANDASAMY
Markham,Canada
Summary
Dynamic Program Manager with extensive experience, excelling in program governance, and Agile methodologies. Proven track record in risk management and process improvement, leading cross-functional teams to deliver complex projects. Adept at budget coordination and stakeholder management, driving successful outcomes and enhancing operational efficiency across diverse initiatives. Results-driven Program Manager known for high productivity and efficient task completion. Skilled in strategic planning, risk management, and stakeholder communication. Excel at using leadership, problem-solving, and adaptability to deliver projects on time and meet objectives. Bring focus on continuous improvement and team collaboration to drive success in complex environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Program Manager
COGNIZANT
, Canada
04.2022 - 01.2025
- Governance for a large managed services program for a top bank in Canada.
- Managed the wealth data management migration program for the top insurance company in Canada.
- Maintained the program risk register, risk response, and RAID.
- Recommended and implemented the engineering transformation process for Agile.
- Led cross-functional teams to align project goals with company strategies.
- Developed project plans that outlined timelines, resources, and deliverables.
- Facilitated stakeholder meetings to gather requirements and provide updates.
- Coordinated budgets, ensuring efficient allocation of resources across projects.
- Oversaw project documentation to maintain compliance with company standards.
- Implemented process improvements that enhanced workflow efficiency across teams.
- Mentored junior staff, providing guidance on best practices and project management tools.
- Oversaw program compliance with requirements, schedule and budget.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Managed external client and business partner relationships.
- Generated and delivered reports, program review presentations and other program status updates.
- Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
- Worked closely with other departments to support program technical aspects and cost proposals.
Sr. IT Project Manager
MCKESSON
, Canada
06.2020 - 04.2022
- Managed software delivery for the e-commerce portfolio and digital data engineering projects.
- Coordinated budgets, ensuring efficient allocation of resources across projects.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Prioritized tasks and managed teams throughout multiple projects.
- Generated and delivered reports, program review presentations and other program status updates.
- Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
- Maintained positive relationships with vendors by monitoring their performance against agreed upon contractual terms.
- Analyzed data collected during the course of the program operations and reported results accordingly.
- Reviewed customer feedbacks on a regular basis in order to identify potential areas of improvement in service delivery.
- Controlled expenditures and reported monthly actual performance.
- Facilitated workshops designed to educate stakeholders about best practices for managing programs successfully.
- Initiated and implemented a strategy to increase testing coverage across B2C portfolio applications.
- Established quality engineering and left-shift models concept across the portfolio.
Sr. Project Manager
HEXAWARE TECHNOLOGY SOLUTIONS
, Canada/USA/India
01.2015 - 05.2020
- Managed project timelines, ensuring alignment with stakeholder expectations and deliverables.
- Led cross-functional teams to deliver complex software projects on time.
- Involved in establishing CoE and quality engineering concepts across Toyota Motors and Toyota Financial Services.
- Facilitated regular status meetings to monitor progress and address project challenges.
- Developed comprehensive project plans outlining scope, resources, and key milestones.
- Implemented risk management strategies to identify and mitigate potential project issues.
- Mentored junior project managers, fostering professional growth and best practices.
- Delivered high level of service to clients to extend relationship and encourage further projects.
- Established best practices for managing complex projects successfully.
- Liaised between senior management, project team members, and clients to ensure effective communication throughout the duration of the program.
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Monitored progress of projects against established timelines and budgets.
- Utilized project management software for tracking progress and maintaining documentation.
- Participated in professional development opportunities to stay current with industry trends and technologies.
Practice Manager - QA
TESTING PRACTICE & DELIVERY
, India
01.2014 - 01.2015
- Managed the Mobile CoE practice and held deliverable ownership for mobile projects.
- Supervised team members to enhance service quality and operational efficiency.
- Coached and mentored people on Mobile Testing and automation concepts
- Presented the Mobile CoE capabilities and presentations to Customer
- Involved in Project Proposals and Pre-Sales Activities
- Performing feasibility study on the new Mobile Automation Tools available in the market
- Performing a proof of concept to demonstrate the proposed automation process and standards.
- Providing value added services and testing solutions at the required phase
- Introduced and designed Mobile Automation Framework (FAME).
- Planning and organizing training programs for the QA team regarding testing concepts, test management tools, automation processes, automation tools, and the automation framework.
- Prepared Project Plan, Test Plan, Estimation, Test Strategy.
- Designed and architected mobile and test automation labs.
- Implemented in-house tools for the Mobile CoE for the maintenance project.
- Coached and mentored over 35 staff members, including conducting performance reviews.
- Managed daily operations and workflow of testing practice and delivery services.
Project Lead - QA
COGNIZANT TECHNOLOGY SOLUTIONS
, USA & India
04.2005 - 12.2013
- Involved in Automation CoE practice implementation process in Cognizant
- Catered Automation Testing to several esteemed clients across Airlines, Banking & Finance, Auto & Home Insurance, Healthcare, Media and Communications industries
- Involved in successfully designing and implementing the first automation framework for Cognizant in DHL project
- Won the 'Automation Framework of year award' for the year 2006
- Designed first Business Driven Framework for CSAA, Travelers Insurance project and later transformed to CRAFT Framework
- Highly skilled in commercial and non-commercial test automation tools
- Won 'Above and Beyond' Award for the year 2012 for successfully implementing Test Automation in Agile Methodology for Medco
- Involved in Automation CoE proposals and proof of concepts
- Provided required support to Cognizant Automation CoE innovations and value adds
- Planned and organizing training programs for the QA team regarding testing concepts, test management tool, automation process, automation tools and automation framework
- Maintained daily work status of offshore/onsite and provided work status on regular basis to internal & Client leadership team
Education
PGP - AI/ML
University of Texas At Austin - Red McCombs School of Business
01.2021
PGDBA -
Symbiosis Centre for Distance Learning
01.2015
Bachelor - Computer Science
Bharathidasan University
01.2003
Skills
- Program governance
- Agile methodology
- Budget coordination
- Project planning
- Risk management
- Stakeholder management
- Process improvement
- Cross-functional collaboration
- Multi-operations management
- Vendor sourcing
- Change management
- Project lifecycle
- Coordination and Liaison
- Agile
- Waterfall
- Iterative Models
- Supervised Learning
- Unsupervised Learning
Certification
- Certified Scrum Master
- English Proficiency certified by IELTS
- Project Management Professional Certification Aspirant
- Certified in Six Sigma Yellow Belt
Activities
- Speaker in Webinars, Seminars on Testing and Agile Practice
- Presented White papers and best practices to Software Testing conferences
- Published book on TDD approach with Shift left Quality Engineering concepts
- Involved in social volunteering activities.
Timeline
Program Manager
COGNIZANT
04.2022 - 01.2025
Sr. IT Project Manager
MCKESSON
06.2020 - 04.2022
Sr. Project Manager
HEXAWARE TECHNOLOGY SOLUTIONS
01.2015 - 05.2020
Practice Manager - QA
TESTING PRACTICE & DELIVERY
01.2014 - 01.2015
Project Lead - QA
COGNIZANT TECHNOLOGY SOLUTIONS
04.2005 - 12.2013
PGP - AI/ML
University of Texas At Austin - Red McCombs School of Business
PGDBA -
Symbiosis Centre for Distance Learning
Bachelor - Computer Science
Bharathidasan University