Phan Mai Loan Dang
Vancouver,BC
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. A natural leader with exceptional customer relations, administration, and scheduling skills. Manages competing priorities with organized and resourceful approaches. Self-directed event coordinator with nearly two years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader.
Overview
3
3
years of professional experience
Work History
Event Planner
WASS 2022 Prom
04.2022 - 06.2022
- Supervised nearly 50 helpers.
- Brainstormed and implemented ideas about games, photo booths, and prom activities.
- Coordinated florists, photographers, and musicians for events.
- Coordinated schedules and timelines for Prom.
- Decorated and organized stage and dance floor, creating visually appealing and vibrant ambiance for Prom.
- Managed administrative logistics of event planning, booking, and promotions.
Hotel Receptionist
Doi Thong Hotel
02.2019 - 04.2022
- A seasonal job during the Lunar New Year, Independence Day of Vietnam, and Reunification Day.
- Welcomed all guests upon their arrival.
- Handled guest bookings and reservations with accuracy.
- Completed late check-ins and directed guests to rooms and facilities.
- Managed customer service invoices, receipts, and payments, providing necessary financial reporting.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Co-founder & Designer
Verano
05.2021 - 02.2022
- Organized workshops and projects for charity and fundraising to raise awareness and support for various causes due to Covid-19.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Researched and identified places in need of help, ensuring that our efforts were directed toward making a meaningful impact
- Designed promotional posts for online workshops and projects, effectively reaching the target audience and encouraging participation and support.
Home Tutor
Freelance
01.2021 - 12.2021
- Helped students prepare for tests and exams by providing guidance, motivation, and encouragement to ensure they understood the concepts and materials covered well.
- Created tailored lesson plans and study guides to teach and assist students in their study area.
- Communicated with parents and teachers on students' progress.
- Used role-playing, dialogue, literature, and film as special teaching techniques.
Design Leader
The Lilo's Project
12.2020 - 04.2021
- Drafted documentation detailing design requirements and technical specifications.
- Designed impactful social media posts for fundraising events, utilizing creativity and effective messaging to attract donors and sponsors for cause
- Took initiative to lead Christmas workshop to raise awareness about charity project and encourage participation and support from school community.
- Organized charity projects to support orphans with disabilities, coordinating various initiatives to provide them with necessary resources and care.
Trainee
The University of Northern British Columbia
12.2020 - 01.2021
- Focusing on creating captivating scholarship videos for the university.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Collaborated with employees from various backgrounds.
- Interacted with customers under supervision to support operational objectives.
- Promoted the created multimedia content through social media and email to reach a broader audience.
Education
Bachelor of Arts - Business Communications
University Canada West
Vancouver, BC06.2026
Skills
- Multilingual
- Creative Writing
- Creativity and Adaptability
- Microsoft Office Suite
- Team Leadership and Motivation
- Managing Reception
- Customer Rapport
Timeline
Event Planner
WASS 2022 Prom
04.2022 - 06.2022
Co-founder & Designer
Verano
05.2021 - 02.2022
Home Tutor
Freelance
01.2021 - 12.2021
Design Leader
The Lilo's Project
12.2020 - 04.2021
Trainee
The University of Northern British Columbia
12.2020 - 01.2021
Hotel Receptionist
Doi Thong Hotel
02.2019 - 04.2022
Bachelor of Arts - Business Communications
University Canada West
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