Phani Sai Chaitanya Kolluru
Mississauga,ON
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Deputy Sales Manager
INGRAM MICRO IND
06.2018 - 07.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Established and cultivated solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Customer Care Representative
Vodafone
Hyderabad INDIA
06.2017 - 05.2018
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Logged call information and solutions provided into internal database.
- Communicated with clients regarding account services, statements,and balances.
- Analyzed customer feedback for process improvements to achieve long-term business objectives.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service
Proprietor
ANDHRA SWAGRUHA FOODS
01.2013 - 06.2017
- Developed and managed relationships with vendors and suppliers.
- Consulted with customers to assess needs and propose optimal solutions.
- Grew business by developing business plans, hiring staff and obtaining initial investments.
- Entered income and expense details into business databases to track purchases and address variances.
- Evaluated suppliers to maintain cost controls and improve operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Surpassed revenue objectives year over year through strategic promotional plans.
- Consistently maintained a high-standard performance record via exceptional service, follow-through, and specific attention to detail which resulted in higher sales.
- Researched and analyzed the market and re-focused business in response to market changes, making sure firm always offered quality products.
- Selected and hired self-motivated sales staff and trained them to be hard working, customer-focused and extremely educated in their field, enabling them to work with minimal day-to-day supervision
- Carried out Bulk order management and ensured that the products are delivered on time and maintained the quality standards.
- Grew business from one branch to three more in just three years of operation.
Channel Sales Manager
Vodafone South Ltd
06.2011 - 01.2013
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Maximizing sales performance through delivering an exceptional customer experience, people management and cost control.
- Developing and maintaining efficient & effective reporting systems for tracking prospects from initial enquiry through to close.
- Identifying and developing sustainable relationships with key accounts at both strategic and tactical level.
- Recruiting, training and developing new sales and marketing teams.
- Driving and managing the entire sales process – targeting to top prospects, identifying client solutions, negotiating and closing.
- Acting as a role model for junior staff by setting high standards through personal behavior and actions.
- Ensuring staffs comply with all company policies, processes and procedures, and addressing any shortfalls.
- Implemented effective promotional strategies trained a high-performance sales team and helped boost corporate image.
Education
MBA - Marketing & Logistics
GITAM School of International Business
Visakhapatnam INDIA 04.2011
BBM - Marketing Management
Gayatri Vidya Parishad
Visakhapatnam ,INDIA04.2009
Skills
- Personnel Management
- Profit and Revenue-Generating Strategies
- Key Account Management
- Procurement and Sales
- Brand Messaging
- Brand-Building Strategies
- Fortune 500 Company Sales
- Inventory Accuracy
- Risk Mitigation
- Territory Networking
- Employee Engagement
- B to B Sales
- Marketing Strategies
- Operational Efficiency
- Effective Customer Communication
- Motivational Leadership
- Product Knowledge
- Marketing Campaign Analysis
- Direct Sales
- Effective Retail Sales Manager
- Continuous Improvements
- Customer Engagement Strategies
- Sales Process
- Time Management
- Excellent Communication Skills
Additional Information
- An enthusiastic, ambitious and professional individual who has a proven track record of achieving results in highly competitive environments.
- A true sales professional who is driven to hunt for new business, and is mentally resilient enough to be able to push past rejection to achieve results.
- Drive and commitment to succeed to build outstanding relationships with customers and drive overall revenue growth
- Combine entrepreneurial drive with business-management skills to drive gains in revenue, market share and profit performance.
- Communicate a clear, strategic sales vision, effectively training and coaching both veteran and junior sales team members.
- Cultivate excellent relationships with new prospects and existing customers.
- Turn around lagging operations and prepare companies for fast growth and profitability.
- Right now, I am now looking for a suitable managerial position with a company that is renowned for hiring exceptional people and for giving them unparalleled opportunities to build their careers and capabilities.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Deputy Sales Manager
INGRAM MICRO IND
06.2018 - 07.2023
Customer Care Representative
Vodafone
06.2017 - 05.2018
Proprietor
ANDHRA SWAGRUHA FOODS
01.2013 - 06.2017
Channel Sales Manager
Vodafone South Ltd
06.2011 - 01.2013
MBA - Marketing & Logistics
GITAM School of International Business
BBM - Marketing Management
Gayatri Vidya Parishad
Similar Profiles
Charmaine AgosilaCharmaine Agosila
Senior Associate at Ingram MicroSenior Associate at Ingram Micro
George RangelGeorge Rangel
Operations Supervisor at Ingram MicroOperations Supervisor at Ingram Micro
Yanina MercadoYanina Mercado
General Laborer at Ingram Micro (MEC)General Laborer at Ingram Micro (MEC)