Phanindra Babu
1 Century Drive, Scarborough,ON
Summary
Professional with strong skills in customer service and administrative tasks, ready to excel in pivotal role. Known for effective communication, adaptability, and reliability in fast-paced environments. Capable of managing front desk operations, coordinating with team members, and delivering results that enhance guest experiences. Proven ability to handle multitasking, problem-solving, and maintaining welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Urban Auto
08.2023 - 12.2024
- Greeted and assisted guests with inquiries, ensuring positive first impressions.
- Provided product knowledge and support to customers for enhanced experience.
- Collaborated with cross-functional teams to address complex customer issues.
- Assisted team in achieving service targets through effective problem-solving.
- Conducted follow-ups with customers to ensure resolution of concerns.
- Addressed guest concerns promptly, providing effective solutions to improve experiences.
Production Associate
Bobrick Washroom Equipment
01.2023 - 09.2023
- Operated production machinery to assemble products efficiently and accurately.
- Conducted quality control inspections to ensure compliance with safety and quality standards.
- Collaborated with team members to streamline assembly processes and enhance productivity.
- Maintained accurate inventory records, tracking materials and supplies for production runs.
Education
PGDM - General Business
St. Clair College of Applied Arts And Technology
Windsor08-2019
Skills
- Customer service
- Time management
- Front desk management
- Microsoft office
- Administrative support
- POS systems
- Documentation
- Clerical duties
- Problem-solving skills
Languages
English
Timeline
Front Desk Agent
Urban Auto
08.2023 - 12.2024
Production Associate
Bobrick Washroom Equipment
01.2023 - 09.2023
PGDM - General Business
St. Clair College of Applied Arts And Technology