Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
15
15
years of professional experience
Work History
Store Owner
Thy Truc construction business
Ho Chi Minh City, Viet Nam
02.2009 - 12.2023
Implemented effective cost-control measures to maximize profitability.
Resolved customer complaints promptly and professionally.
Developed strategies to maximize sales and profitability.
Prepared monthly reports on sales figures, expenses, profits.
Developed relationships with suppliers to negotiate better prices.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Managed scheduling of personnel, equipment and supplies throughout the duration of a project.