Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Pham An Thu Dang

Pham An Thu Dang

Toronto,ON

Summary

Although I haven’t received formal training in beverage preparation, I have almost two years of hands-on experience working at my family’s coffee shop, where I made various types of drinks and handled customer service. Recently, I worked at a bubble tea shop for three months, where I learned to make different milk tea recipes, prepare toppings, and work as part of a team. I’m always eager to learn and improve, and if given the opportunity, I will do my best to contribute and grow in this role.

Overview

3
3
years of professional experience

Work History

Barista

Family Business
11.2021 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Boba Barista

Boba Tea Shop
09.2024 - 12.2024
  • Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
  • Collaborated with team members to optimize workflow during peak hours for improved customer service.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.`

Education

Associate of Science - Practical Nursing

George Brown College
Toronto, None
08-2027

Skills

  • Flexible and adaptable
  • Dependable and responsible
  • Calm under pressure
  • Problem-solving
  • Friendly, positive attitude
  • Customer service
  • Continuous learning mindset

Languages

English
Professional Working
Vietnamese
Native or Bilingual

Timeline

Boba Barista

Boba Tea Shop
09.2024 - 12.2024

Barista

Family Business
11.2021 - 08.2024

Associate of Science - Practical Nursing

George Brown College
Pham An Thu Dang