Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Phalguniben Chaudhari

Prince George,BC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Walmart
05.2019 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Front Desk Agent

Best Western Hotel
08.2022 - 11.2023
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Streamlined front desk operations for improved efficiency and faster service delivery.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
  • Contributed to team success by consistently meeting or exceeding performance targets for guest satisfaction ratings and occupancy rates.

Education

Bachelor of Early Childhood Care And Education -

Coastal College of BC
Surrey, BC
12.2023

High School Diploma -

College of The New Caledonia
Prince George, BC
04.2022

Bachelor of Dental Surgery -

Sakalchand Patel University
Gujarat, India
05.2016

Skills

  • Customer Relations
  • Relationship Building and Management
  • Problem-Solving
  • Leadership abilities
  • Customer Experience
  • communication

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Certification

  • Certified first Aid
  • Food safe
  • Security license
  • volunteer work in Shri JB shah english medium school, Modasa.
  • Volunteer in Shri KN Camp


Timeline

Front Desk Agent

Best Western Hotel
08.2022 - 11.2023

Assistant Store Manager

Walmart
05.2019 - Current

Bachelor of Early Childhood Care And Education -

Coastal College of BC

High School Diploma -

College of The New Caledonia

Bachelor of Dental Surgery -

Sakalchand Patel University

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Phalguniben Chaudhari