Phailin Mong
Clovis
Summary
Dedicated medical assistant with 7 years of experience in both front and back office operations within healthcare settings. Proficient in patient care, Patient charting, insurance verification, and performing clinical procedures such as injections, casting, and EKGs. Demonstrated ability to manage multiple tasks efficiently while ensuring high-quality patient experiences. CPR and BLS certified, with a strong foundation in medical terminology and laboratory practices.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant Float
Central Coast Orthopedic Medical Group
01.2026 - 03.2026
assist team lead medical assistant with
Pre- op/Post op scheduling
• DME Orders
• Lab orders/ X-ray orders
• Casting and Cast Removal
• prepping injections
Medical Assistant Float Front and Back Office
Saint Agnes Medical Center - Hospital - Fresno, CA
10.2020 - 05.2021
Scheduled appointments and verified insurance details for patient visits. Assisted in rooming patients and preparing for ultrasounds, pap smears, and other minor procedures. Administered daily injections and conducted urinalysis, strep, and flu testing regularly.
- Assisted in patient intake and documentation, ensuring accurate medical histories and vital signs were recorded.
- Maintained inventory of medical supplies and equipment, ensuring availability for daily operations.
- Managed appointment scheduling and follow-ups, improving patient flow within the clinic.
- Educated patients on treatment plans and medication usage, fostering better understanding of health conditions.
Medical assistant front/back office
Armstrong Urgent Care - Dr.Navdeep Gill, M.D
08.2019 - 02.2021
Scheduled appointments and verified insurance information. Assisted with ultrasound exams and pap smears. Performed injections and conducted urinalysis testing.
- Assisted in patient intake and documentation, ensuring accurate medical histories and vital signs were recorded.
- Maintained inventory of medical supplies and equipment, ensuring availability for daily operations.
- Managed appointment scheduling and follow-ups, improving patient flow within the clinic.
- Educated patients on treatment plans and medication usage, fostering better understanding of health conditions.
- Coordinated with healthcare providers to streamline patient care processes, enhancing overall clinic efficiency.
Server
P.F. Chang's
09.2017 - 10.2019
Assisted in managing multiple tables and tickets simultaneously. Supported time management while completing additional tasks and covering for team members. Trained back waiters in essential skills for various positions, including runner, busser, and takeout roles.
•Server
• Busser trainer
• Lead Take out/ catering
• Cashier
M.D
Trust Clinic - Dr. Joseph Alimasuya
07.2016 - 02.2017
Scheduled appointments and verified insurance information. Assisted with ultrasound exams and pap smears. Performed injections and conducted urinalysis testing.
- Assisted in patient intake and documentation, ensuring accurate medical histories and vital signs were recorded.
- Maintained inventory of medical supplies and equipment, ensuring availability for daily operations.
- Managed appointment scheduling and follow-ups, improving patient flow within the clinic.
- Educated patients on treatment plans and medication usage, fostering better understanding of health conditions.
Medical assistant front/back office
Affirm Medical Group
04.2016 - 06.2016
- Scheduling appointments, superbills, insurance verification, pre-authorization, vital signs, assisting with ultrasound exams and pap smears, performing injections, and Urinalysis testing
Education
Associate degree - Science For Transfer in Kinesiology
Fresno City College
Fresno, CaliforniaMedical Assistant Diploma - Medical
Brightwood College
Clovis, CA01.2016
High school Graduate -
Herbert Hoover High School
01.2013
Skills
- Assisted in maintaining accurate medical records through diligent charting practices Supported the implementation of EMR systems to enhance data accessibility Collaborated with healthcare teams to ensure proper documentation of patient information
- Assisted with verifying insurance and processing pre-authorizations Supported patients in filling prescriptions and coordinating referrals
- Monitored patient vitals and facilitated rooming procedures to enhance care delivery
- Administered and executed injections, including intramuscular, subcutaneous, intradermal, and glucose injections
- Facilitated preparation and assistance with laceration stitch removal procedures
- Assisted in daily operations of front office and back office functions Supported team members in managing client inquiries and administrative tasks Contributed to maintaining organized records and efficient workflows
- Administered CPR and basic life support to individuals in emergency situations Supported team members in maintaining safety protocols during training sessions Assisted in the preparation of training materials for CPR certification courses
- Assisted in performing EKG tests to support patient diagnostics\nProvided technical support during EKG procedures to ensure accurate results\nCollaborated with healthcare professionals to maintain patient comfort during testing
- Conducted comprehensive urinalysis to assess patient health and diagnose conditions
- Performed venipuncture and conducted glucose testing to support patient care
- Assisted in applying casts and splints to support patient recovery Aided in the removal of casts to facilitate follow-up assessments Provided guidance on post-removal care to enhance healing
- Assisted in the removal of sutures and staples to promote patient recovery Supported healthcare teams in maintaining sterile environments during procedures Collaborated with nursing staff to ensure patient comfort during removal processes
- Cultivated pediatric and adolescent expertise within a medical environment
- Assisted in conducting COVID-19 tests to support community health initiatives Collaborated with healthcare teams to ensure efficient testing processes Provided accurate information to individuals regarding testing procedures and results
- Performed blood draws to assist healthcare professionals in patient assessments and treatment plans Supported clinical teams by accurately collecting and labeling blood samples Contributed to patient care by ensuring a comfortable and efficient blood draw experience
Certification
BLS / CPR Certified
Timeline
Medical Assistant Float
Central Coast Orthopedic Medical Group
01.2026 - 03.2026
Medical Assistant Float Front and Back Office
Saint Agnes Medical Center - Hospital - Fresno, CA
10.2020 - 05.2021
Medical assistant front/back office
Armstrong Urgent Care - Dr.Navdeep Gill, M.D
08.2019 - 02.2021
Server
P.F. Chang's
09.2017 - 10.2019
M.D
Trust Clinic - Dr. Joseph Alimasuya
07.2016 - 02.2017
Medical assistant front/back office
Affirm Medical Group
04.2016 - 06.2016
Associate degree - Science For Transfer in Kinesiology
Fresno City College
Medical Assistant Diploma - Medical
Brightwood College
High school Graduate -
Herbert Hoover High School