Phabiola Charles
Little Whispers Respite Services
Red Deer,AB
4
Languages
1
Certification
8
years of professional experience
Compassionate, reliable, and dedicated Caregiver and Support Worker with over six years of experience providing exceptional care to seniors, adults, children, youth, and families in home and community settings. Experienced in dementia care, companionship, personal care, medication reminders, behavioural support, respite care, household assistance, transportation, documentation, and emotional support. Recognized for building trusting relationships while promoting dignity, independence, safety, and quality of life.
Work History
Home Support Worker / Caregiver
6 Months- Provide compassionate in-home care for seniors living with dementia and age-related conditions.
- Assist with personal care, grooming, meals, medication reminders, companionship, mobility, daily routines, light housekeeping and emotional support.
- Communicate regularly with families regarding client wellbeing.
Respite Support Worker
1 Year 4 Months- Support children, youth and families through trauma-informed care.
- Assist with behavioural support, medication administration, transportation, life skills, documentation and community activities.
- Build positive relationships while maintaining a safe environment.
Administrative Assistant
3 Years 7 Months- Provided administrative support including scheduling, record management, and coordination of daily operations.
- Maintained confidential client records and accurate documentation.
- Communicated professionally with clients, staff, and external partners.
- Assisted with data entry, filing, and office organization while ensuring accuracy and efficiency.
- Demonstrated excellent multitasking, time management, and problem-solving skills in a fast-paced environment.
Childcare Caregiver
4 Years- Provided in-home care for infants and young children, supporting daily routines, developmental activities and family wellbeing.
Senior Caregiver
1 Year- Assisted seniors with personal care, companionship, meals, hygiene, supervision and emotional support.
Education
High School Diploma
Skills
Personal Care (ADLs)
Dementia & Alzheimer's Care
Companion Care
Medication Reminders & Medication Administration
Meal Preparation & Light Housekeeping
Mobility Assistance
Trauma-Informed Care
Crisis Intervention & De-escalation
Behavioural & Mental Health Support
Documentation & Care Reporting
Transportation & Community Support
Family Communication & Client Advocacy
Multilingual: English
French
Spanish & Haitian Creole
Languages
French
Professional Working
Spanish
Native or Bilingual
Haitian Creole
Native or Bilingual
English
Native or Bilingual
Certification
- First Aid & CPR/AED
- Therapeutic Crisis Intervention (TCI)
- Non-Violent Crisis Intervention
- Medication Administration
- Trauma-Informed Care
- Brain Story
- Indigenous Awareness
- Crisis Intervention & Trauma Management
- Mental Health & Psychosocial Support
- Suicide Awareness
- Abuse Prevention
- Diversity, Equity & Inclusion
Additional Qualifications
- Valid Alberta Class 5 Driver's Licence
- Reliable Vehicle
- Police Information Check with Vulnerable Sector Check
- Intervention Record Check
- Flexible Availability
Timeline
Home Support Worker / Caregiver
Royal Home Caregivers
01.2026 - CurrentRead More
Respite Support Worker
Little Whispers Respite Services
03.2025 - CurrentRead More
Administrative Assistant
Net Elite Inc. / The Immigrant Education Society
05.2022 - 12.2025Read More
Childcare Caregiver
01.2020 - 01.2024Read More
Senior Caregiver
01.2019 - 01.2020Read More
AIU High School
High School Diploma
Read More