Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peyton Kim

Costa Mesa

Summary

Talented woman with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach

Overview

6
6
years of professional experience

Work History

Server

Angelinas Pizzeria Napoletana
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server/ Shift Lead

Calico Fish House
11.2022 - Current
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
  • Prepared and served food and beverages to customers.
  • Used focus and memorization skills to keep track of tables and remember orders.
  • Resolved customer complaints and inquiries in a timely manner.
  • Worked cooperatively with teams to accomplish business goals and objectives.
  • Managed store closing and opening procedures to ensure safety and security.
  • Prepared end-of-shift reports for management review and approval.

Manager

Slapfish
07.2022 - 11.2022
  • Onboarded new employees with training and new hire documentation.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Recorded inventory sales into organization's weekly income report.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.

Sever/ Cashier/ Food Runner

Slapfish / Raw Bar by Slapfish
08.2021 - 07.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Cashier/ Floor Attendant

Forever 21
11.2020 - 02.2022
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and obtained replacements for customers Promoted specific item options to drive sales and achieve add-on purchases.
  • Increased sales 10% by suggesting specific purchases to customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Maintained store appearance, cleanliness and organization.

Party Host/Cashier

Off The wall Social
03.2019 - 06.2020
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Responded promptly and politely to guest questions and requests and de-escalated conflicts.
  • Greeted and logged in each guest, delivering instructions and details on games and party activities.
  • Served food and beverages to guests and refilled glasses promptly.

Education

Associate Degree - Business Administration

Golden West College
07-2025

High school Diploma -

Ocean View High School
06-2021

Skills

  • Greet Guests
  • Managing Cash Register
  • Quality Standards
  • Customer Service
  • Positive guest interactions
  • Quick Learner
  • Managing Operations and Efficiency
  • Managing Employee Relations

Timeline

Server

Angelinas Pizzeria Napoletana
03.2024 - Current

Server/ Shift Lead

Calico Fish House
11.2022 - Current

Manager

Slapfish
07.2022 - 11.2022

Sever/ Cashier/ Food Runner

Slapfish / Raw Bar by Slapfish
08.2021 - 07.2022

Cashier/ Floor Attendant

Forever 21
11.2020 - 02.2022

Party Host/Cashier

Off The wall Social
03.2019 - 06.2020

Associate Degree - Business Administration

Golden West College

High school Diploma -

Ocean View High School

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Peyton Kim