Dynamic individual with proven success in developing strategies and who can work in a social environment where I can utilize my organizational, interpersonal and customer service skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Earls Kitchen + Bar
09.2024 - Current
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Prepared dining room for service by cleaning , organizing tables and placing table settings.
Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Checked in with servers to confirm preparedness before seating customers.
Answered phone to take reservations
Acted as control-lead hostess and delegated other hosts on where to seat customers
Utilized Ipad seating system for proper rotation of seating in the restaurant.
Customer Service Representative/Kitchen Prep
Crumbl
04.2024 - 07.2024
Handled customer inquiries in a courteous and efficient manner
Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
Handled POS system efficiently
Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
Adapted quickly to changes in production demands while maintaining high standards of quality control
Displayed strong attention to detail when adhering to recipes and following instructions from lead bakers or head chefs
Thoroughly cleaned work stations at the end of each shift as part of routine maintenance practices
Collaborated effectively with other members of the kitchen staff on tasks such as frosting cookies and rolling dough
Volunteer Assistant Basketball Coach
Supreme Hoops Canada
02.2022 - 04.2022
Ensured adherence to safety protocols during practices and games
Encouraged teamwork among players through various exercises and activities
Assisted the coach with facilitating drills to help the players advance their skill set
Helped provide a leadership role to the 8-10 year old kids we were coaching in a community based program
Education
High School Diploma -
All Saints
06.2025
Skills
Leadership Abilities
Analytical Thinking
Communication skills both written and verbal
Interpersonal skills
Highly organized and motivated
Very reliable
Flexible
Easily adapts to change
Customer service
Greeting guests
Cleanliness and hygiene
Conflict resolution
Social perceptiveness
Certification
Alberta Class 5 Drivers License
Languages
English
Timeline
Restaurant Hostess
Earls Kitchen + Bar
09.2024 - Current
Customer Service Representative/Kitchen Prep
Crumbl
04.2024 - 07.2024
Volunteer Assistant Basketball Coach
Supreme Hoops Canada
02.2022 - 04.2022
Alberta Class 5 Drivers License
High School Diploma -
All Saints
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