Petros Mengsteab
304, 1039 13ave SW Calgary,AB
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Uber Driver
Uber Technologies, Inc.
05.2023 - Current
- Provided reliable and timely transportation services, ensuring customer satisfaction and safety throughout each trip
- Demonstrated strong interpersonal communication skills by maintaining professional and courteous interactions with passengers
- Managed a flexible schedule, balancing personal commitments and maximizing ride availability during peak hours
- Maintained a clean and well-functioning vehicle, adhering to Uber's standards for quality and safety
- Utilized the Uber app effectively to accept rides, track earnings, and provide real-time updates to passengers
Capstone Project Researcher
Green Building Techologies
Calgary, Alberta
01.2020 - 04.2025
- Researched and analyzed relevant documents and reports.
- Developed surveys and questionnaires to collect data from potential users.
- Facilitated meetings with the project team and advisor.
- Documented meeting minutes.
- Collaborated with teammates to prepare the final report and presentation to summarize the project outcomes.
Help Desk Intern
Multidyne Inc
Calgary, AB
06.2023 - 08.2023
- Provided support related to hardware, software, and network issues.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Ensured that all help desk tickets were tracked accurately and resolved in a timely manner.
- Researched potential solutions, identified root causes and provided appropriate workarounds to resolve customer issues.
- Created user accounts, profiles and passwords according to company policies.
- Fielded help desk customer questions and fulfilled requests.
- Referred major hardware or software problems or defective products to vendors or technicians for service.
- Followed up with customers after resolution of their issue to ensure satisfaction.
- Supported customers with password resets and account customization.
Logistic Application Support
Genstate
Calgary, Alberta
01.2023 - 02.2023
- Worked closely with software developers and architects during application deployments to ensure smooth transition from legacy to a new application.
Data Migration Analyst/Business Developer
St.Michael Eritrean Orthodox Tewahdo Church
Calgary, AB
04.2022 - 06.2022
- Collaborated with St.Michael's Church to define requirements and functionalities for a new church management database.
- Acted as a liaison ensuring flawless communication between Client (Church) and external developers.
- Participated in procurement during awarding contracts of developers, for the St.Michael App.
- Application test
- Managed verifying and migrating member accounts and information to the new database platform, ensuring data integrity and accuracy.
Education
Bachelor of Computer Information Systems - Computer Information Systems
Mount Royal University
Calgary, AB12-2025
Diploma in Electrical Engineering Technology -
Southern Alberta Institute of Technology
Calgary, AB06-2020
Skills
- Operating systems (Windows 10/11)
- Outlook
- Teams
- Word
- Excel
- PowerPoint
- MySQL Workbench
- Database design
- Database optimization
- Java OOP
- HTML/CSS
- Web development
Professional attributes
- Detail-oriented and curious, passionate about learning new SEO and digital marketing trends.
- Strong communicator with a collaborative mindset, committed to driving client results.
- Adaptable and competitive, eager to contribute to a team in a fast-paced environment.
Certification
- SQL for Data Analysis
Timeline
Help Desk Intern
Multidyne Inc
06.2023 - 08.2023
Uber Driver
Uber Technologies, Inc.
05.2023 - Current
Logistic Application Support
Genstate
01.2023 - 02.2023
Data Migration Analyst/Business Developer
St.Michael Eritrean Orthodox Tewahdo Church
04.2022 - 06.2022
Capstone Project Researcher
Green Building Techologies
01.2020 - 04.2025
Bachelor of Computer Information Systems - Computer Information Systems
Mount Royal University
Diploma in Electrical Engineering Technology -
Southern Alberta Institute of Technology
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