Petronilah Achieng
Calgary,Alberta
Summary
Dedicated housekeeping professional with a proven track record of enhancing customer satisfaction and maintaining high standards of cleanliness at Fresh Vibe Cleans. Leveraged deep cleaning expertise and teamwork to exceed client expectations, achieving significant improvements in service delivery. Known for meticulous attention to detail and a customer-oriented approach, consistently ensuring a pristine and welcoming environment.
Overview
2
2
years of professional experience
Work History
Housekeeper
Fresh Vibe Cleans
06.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Residential Cleaner
Pasha Soban
04.2023 - 04.2024
- Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
- Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
- Enhanced residential cleanliness through meticulous attention to detail and adherence to sanitary standards.
- Used time management and efficient cleaning methods to meet deadlines.
- Provided specialized deep-cleaning services upon request to restore heavily soiled areas or prepare homes for special events or guests.
- Developed strong relationships with clients through consistent reliability, punctuality, and excellent service delivery.
Education
Diploma In Hospitality -
Nairobi Polytechnic
Nairobi, Kenya 2010
Skills
- Teamwork
- Housekeeping
- Customer service
- Health and safety compliance
- Customer-oriented
- Deep cleaning expertise
- Focused and detail-oriented
Timeline
Housekeeper
Fresh Vibe Cleans
06.2024 - Current
Residential Cleaner
Pasha Soban
04.2023 - 04.2024
Diploma In Hospitality -
Nairobi Polytechnic
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