PETRO AWAH FUHNWI
Cashier
Kitchener,Canada
Summary
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
3
3
years of professional experience
Work History
Team Member
YouthForce
Kitchener, ON
10.2023 - 09.2024
- Empowering youth to speak up, address issues like bullying, substance use, and
mental health, and create safe, inclusive spaces. - Developing and implementing strategies and initiatives that lead to real positive change for young people.
- Developed strong cooperative relationships with 50 coworkers and 10 managers.
- Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
Team Member
Tim Hortons
Kitchener, ON
11.2021 - 05.2023
- Learned all required tasks quickly to maximize performance.
- Enhanced team collaboration by organizing weekly meetings to discuss project progress and address any challenges.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Managed 30 incoming calls, emails and faxes per day from customers.
Volunteer
Homework Hub Tutors
Kitchener, ON
08.2021 - 09.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
St. Mary's High School
Kitchener, ON06.2024
Skills
- Attention to detail
- Goal Orientation
- Mediator
- Reliability
- Time management
- Quick to adapt
- Clear communication
- Excellent self-management
- Strong work ethic
- Friendly
- Teamwork and collaboration
- Positive attitude
- Customer service
Hobbies and Interests
- Cooking
- Baking
- Graphic Design
- Avid Reader
- Community Cleanup
- Gardening
- Crafting and DIY projects
- Historical Exploration
- Adventure Travel
- Volunteer work
Languages
English
Native or Bilingual
French
Full Professional
Accomplishments
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Team Member
YouthForce
10.2023 - 09.2024
Team Member
Tim Hortons
11.2021 - 05.2023
Volunteer
Homework Hub Tutors
08.2021 - 09.2022
High School Diploma -
St. Mary's High School