PETRA OWUSU FRIMPONG
CREW MEMBER
Toronto,ON
Summary
Hospitable individual with 2years experience with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Hardworking and passionate job seeker with strong organizational skills eager to secure crew member position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
1
1
Language
Work History
Server
Second Cup Cafe
Toronto , Ontario
01.2024 - 05.2024
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Took and accurately recorded food and beverage orders
- Handled cash and credit card transactions ,including processing payments and issuing change
Crew Team Member
Country Style
Toronto
06.2022 - 01.2023
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Greeted customers at drive-thru and took food orders.
- Assisted other team members to achieve goals.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Became familiar with products to answer questions and make suggestions.
- Took orders, prepared meals, and collected payments.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
Team Member
McDonald's
07.2021 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted in meal preparation ,including chopping vegetables,assembling ingredients ,and operating kitchen equipment under supervision
- Supported kitchen staff by restocking supplies ,washing dishes and maintaining cleanliness of work areas
- Handled cash transactions accurately and securely ,including processing payments and providing change.
Education
Diploma - Interior Design
LaSalle College
Vancouver, BC05.2022
High School Diploma -
Lord Byng Secondary
Vancouver, BC06.2018
Skills
Daily specials memorization
Food Delivery
Beverage Preparation
Safe Food Handling
Ordering Procedures
Guest Seating
Food handling
Transactions and Cash Handling
Cleaning and sanitizing
Costumer service
Adaptability and flexibility
Ability to work under pressure and multitask
Creativity and innovation
Additional Information
- Fluent in English
Certification
Food handlers certificate
Timeline
Server
Second Cup Cafe
01.2024 - 05.2024
Crew Team Member
Country Style
06.2022 - 01.2023
Team Member
McDonald's
07.2021 - 05.2022
Food handlers certificate
01-2021
Diploma - Interior Design
LaSalle College
High School Diploma -
Lord Byng Secondary