Summary
Overview
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Peter Rhaina Gwokto

Ottawa,ON

Summary

On LinkedIn

Overview

26
26
years of professional experience

Work History

MANAGEMENT CONSULTANT / BUSINESS ANALYST / OWNER

SIGro Professionals, Inc
  • Provided management consulting services as Business/Systems Analyst to a wide range of clientele including various levels of Government and Health Care Centers across the country
  • Performed BI analysis
  • Identified inefficiencies within operations, systems requirements elicitations, provided recommendations for improvements, SWOT Analysis and streamlined functional processes
  • Developed business plans, Change management, process improvements, systems and user requirements, drafted, negotiated, and monitored contract terms, conducted feasibility studies and prepared technical documents
  • Analytics, technical writing and documentation
  • Defined goals, resource planning, task planning, risk identification, communication, scheduling, quality control in Microsoft Project
  • Contracts Include

Information Systems Branch

  • Business analysis and requirements gathering and analysis, Cognos ETL
  • Project Description:
  • Mr
  • Gwokto worked on new applications development for Cognos Analytics ETL during which he performed the following: assisted ISB with requirements gathering for the application, facilitated meetings for requirements gathering and review with ISB teams, documented the requirements for application including but not limited to requirements documents
  • Use cases and records of decisions, Deliverable included documentation of decisions, business requirements document
  • Gathered business requirements and functional specifications at ISB, transform business requirements to technical specifications
  • Prepared and managed test plan and test cases
  • Worked in virtual teams using conference calls and video conferencing utilities to project sponsor in Winnipeg
  • Managed Research and Development (RAD) project resources & provide input to requirements gathering
  • Managed Research and Development (RAD) user adoption of new system
  • Provided IBM Cognos analytics business intelligence support at Extract Transform Load (ETL) stages
  • Documented for applications including Requirements, Minutes and Records of Decisions and Use Cases
  • Designed and assessed data Extract Transform Load (ETL) process
  • Identified and defined and functional specifications
  • Tools: IBM Cognos, InfoSphere, MS Excel, Agile, Technical Writing

Core Project

SAP
  • Evaluated existing processes and methods, identified and documented areas for improvement such as database content, structure, application subsystems, and developed data dictionary
  • Project Description
  • The core scope of the project was the migration of HRDC’s data processes from Visio to iGrafix while evaluating existing processes, identifying applications, processes and data affected by iGrafix, documenting processes
  • This was a pilot project broken down into three phases with waiting periods for approval between each before moving to next phase
  • Mr
  • Gwokto followed the SDLC methodology/framework, procedures, standards, and tools
  • He participated in the first phase during which he migrated, evaluated, and documented existing processes in MS Visio
  • Created business process notational models using MS Visio, BPMN and iGrafix
  • Evaluated existing processes and methods, identified and documented areas for improvement such as database content, structure, application subsystems, and developed data dictionary
  • Studied and analyzed business functions
  • Developed and documented a detailed statement of requirements for the proposed alternative recommended in the preliminary analysis report
  • Performed SWOT Analysis of iGrafix against MS Visio
  • Performed business and GAP analysis of functional requirements to streamline information, procedures, process mapping and decision flows to increase efficiency
  • Measured the current maturity level of a certain aspects of the organization in a meaningful way, enabling stakeholders to clearly identify strengths and improvement points, and accordingly prioritize what to do in order to reach higher maturity levels
  • Prepared and documented interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems
  • As technical writer researched products, planned projects, write table of contents, topics, reviews and amendments
  • Established acceptance criteria
  • Tools used: MS Visio, BPMN and iGrafix, SQL, Implemented Treasury Board policy for government–wide interest charge by reviewing, identifying, recommending and costing IM/IT solutions for integration into existing Financial Management Info System
  • Project Description
  • The scope of this project was to implement a Treasury Board policy for a government–wide interest charge by reviewing, identifying, recommending and costing IM/IT solutions for integration into existing Financial Management Info System
  • This required the preparation and implementation of IM/IT and cost report for the Assistant Deputy Minister’s Treasury Board submission
  • After reviewing NRC’s (National Research Council’s) clients which included national and international clients the implementation report recommended interest charges for international and national be implemented differently in a manner not to lose international clients while national clients got charged
  • All work was completed following the BABOK and ITIL and methodology/framework
  • The project deliverables were carried out successfully
  • Evaluated current procedures and policies and understood the structure of the current Financial Management Info System
  • Implemented Treasury Board policy for government–wide interest charge by reviewing, identifying, recommending and costing IM/IT solutions for integration into existing Financial Management Info System
  • Facilitated requirements gathering meetings with key stake holders such as directors and team members to discuss current issues and what NRC’s Financial Management Info System was lacking at the time
  • Developed and documented statements of requirements found from requirement gathering meetings and sessions for understanding on going requirements
  • Established implementation plan with the team members and gathered recommendations on designed processed before implementation phase was underway
  • Supported and used the selected departmental methodologies including SWOT Analysis
  • Prepared final implementation IM/IT and cost report for the Assistant Deputy Minister’s Treasury Board submission
  • Used various business analysis tools such as Microsoft Visio and Enterprise Architect
  • Microsoft Visio was used to create a work flow diagram using swim lanes as a visual tool to showcase the task flows, vital events, and deliverables needed within the business process
  • Tools Used: MS Excel, MS Word, SAP, MS Visio, ITIL, MS Excel, Documented Functional Process Improvement in Loans Accounts Receivable Systems and advised Director
  • Project Description
  • The Canada Student Loan Process Improvement was a project to review and improve existing processes in the collection of delinquent loans under grants and contributions sold back to government by financial institutions
  • Being a new division was created haphazardly as several functions were not streamlined
  • Mr
  • Gwokto was required for Business Analysis services to streamline its Accounts Receivable Systems processes by identifying duplications and redundant processes through data modeling, review of workflows and restructuring using MS Vision and producing recommendations for improvement
  • Mr
  • Gwokto led the implementation phase as well and chaired/facilitated all meetings to update key stakeholders such as the Director
  • Mr
  • Gwokto followed the SDLC methodology/framework, procedures, standards, and tools
  • The project was completed on time and deliverables and implementations were conducted successfully
  • Prepared administrative cost sharing budget for Mandated Operations Review - Canada Student Loan Program
  • Documented Functional Process Improvement in Loans Accounts Receivable Systems and advised Director
  • Performed and documented process and data modeling, process mapping, workflow analysis and redesigned business
  • Managed client accounts for individual delinquent student loans collections in MS Access
  • As technical writer researched products, planned projects, documented table of contents, topics, reviews and amendments
  • Measured the current maturity level of a certain aspects of the organization in a meaningful way, enabling stakeholders to clearly identify strengths and improvement points, and accordingly prioritize what to do in order to reach higher maturity levels
  • Performed SWOT Analysis of every process in Student Loans Collections
  • Used MS Visio to review/restructure collection of delinquent student loans after government took over collection
  • Tools Used, MS Word, MS Visio, Coordinated a team of government financial analysts and product specialists in Financial Information Strategy pilot integration project and advised on operational planning, implementation and evaluation
  • Project Description
  • The project scope was the pilot implementation of Financial Information Strategy prior to government–wide production
  • As Implementation Coordinator, Mr
  • Gwokto monitored and maintained the project’s master plan, formulated testing strategies and criteria for evaluating systems integration with those of participating federal government departments and agencies
  • He consulted stakeholder departments and agencies, systems specialists and managers, and prepared the final report for the Director General in readiness for government–wide production
  • All work was completed following the SDLC methodology and its elements
  • All formulated data and systems test criteria past and the project went on into government–wide production
  • Coordinated a team of government financial analysts and product specialists in Financial Information Strategy pilot integration project and advised on operational planning, implementation and evaluation
  • Monitored and maintained the project’s master plan (schedules, Gantt charts, milestones, issues tracking) using various project support applications
  • Prepared final report for Director General (DG) in readiness for government-wide production
  • Created testing strategy for operational planning functionality to ensure that it meets business processes
  • Formulated testing strategies and criteria for evaluating Common Departmental Financial System and another feeder system
  • As technical writer researched product requirements, planned projects, documented table of contents, topics, reviews and amendments
  • Consulted stakeholder departments, systems specialists, and managers in investigating and resolving project issues
  • Tools Used: MS Project, MS Word, SAP, MS Visio

Core

  • Project: Prepared the Information Management/Information Technology plan and costs for integrating changes into corporate business plans
  • Project Description
  • Mr
  • Gwokto reviewed the Canadian Nuclear Safety Commission’s Management and Information Technology plan and costs with the scope of work being the planning and costing of individual processes including the need for Mr
  • Gwokto to define requirements for the necessary Grants and Contributions policies involved within the TBS submission
  • Mr
  • Gwokto also participated in the continuous business planning and documentation of this review for TBS (Treasury Board of Canada Secretariat) submission
  • Mr
  • Gwokto followed the Rup framework and methodologies on this electronic service delivery project
  • The outcome of this project was that the final document was submitted to TBS on time and the re–engineered business processes were proven to allow the deliverables of this project to be completed efficiently
  • Designed and documented future state business processes
  • Facilitated weekly planning and brainstorming sessions involving various stakeholders such as project team members and directors as well as weekly interview meetings with management to plan the implementation of complex business process improvements in regulatory and administrative processes and programs for the Treasury Board Secretariat Submission
  • Captured requirements in a business requirements document and each time performed SWOT Analysis of requirements against existing elements for change as well as technical writing
  • Using process modeling, case modeling and workflow analysis I identified information and technology requirements for improvements in Regulatory and Administrative business processes
  • Designed business processes and implemented the re–engineered business processes to achieve project deliverables (TBS submission) on this Canadian Nuclear Safety Commission electronic service delivery project
  • Developed business requirements documents to capture functional, non–functional and interface requirements M9
  • Designed business process models and gap analysis for the submission structures and created business process requirements while ensuring that the TBS standards and best practices were met
  • Measured the current maturity level of a certain aspects of the organization in a meaningful way, enabling stakeholders to clearly identify strengths and improvement points, and accordingly prioritize what to do in order to reach higher maturity levels
  • Tools used: MS Excel, MS Word, MS Project, MS Excel, MS Visio, iGrafix, Enterprise Architect, UML, SDLC, SAP

Senior Business Analyst

11.2023
  • Core Project: Cyber Missions Assurance Program (CMAP), (Classified detail)
  • Project Description:
  • The scope of this project is to execute on the yearly functional areas listed in the FPG and campaign plan
  • The services of a Business Analyst level 3, specializing in business case analytics, would help identifying the prioritization of CMA business capabilities in conjunction with the CMA Campaign plan, and Functional, planning Guidance
  • The consultation support of a Business Analyst Level 3, will help support the program office in Business Management functions
  • Develop and document a statement of requirements for cyber and JCIS capabilities;
  • Study and document the processes used by operational units that employ cyber and JCIS capabilities;
  • Develop and document a detailed statement of requirements for the proposed alternative recommended in the business case analysis for a particular project;
  • Perform business analyses of functional requirements to identify information, procedures, and decision flows, in order to assess the impact of change;
  • Evaluate existing procedures and methods, identify and document items such as database content, structure, application subsystems, and develop data dictionary;
  • Support and use the selected departmental methodologies;
  • Analyze complex information and provide ongoing strategic advice and/or recommendations to senior management on human resources, financial and/or administrative issues;
  • Continued interpretation and application of legislations, policies and guidelines governing human resources and finance in the federal public service;
  • Support the delivery of a wide range of administrative services supporting human, financial or material resources, including, but not limited to, contract management, procurement and staffing;
  • Support the development and implementation of tools, procedures and processes to improve business delivery; Support ongoing financial management which includes: planning, managing budgets, funding allocation, control, reporting, and other related activities;
  • Brief senior management; and
  • Perform other tasks related to the TBIPS Business Analyst category as needed.

Business Analyst/Planning and Operations Analyst

CIOX Health
07.2023 - 11.2023
  • Reviews processes to determine any gaps between current outputs and expected requirements
  • Identifies conditions that contribute to gaps or key variances; explores relationships between conditions and outcomes; distinguishes causes from symptoms and identifies primary causes
  • Generates ideas for solutions; analyzes the potential effect or impact of each solution; selects appropriate solutions
  • Tests solutions; gathers feedback on effectiveness; reviews impact on baseline measures; modifies solutions as appropriate to ensure effectiveness
  • Provide leadership and derive actionable analytics from planning models, to help operators drive the day-to-day operations, ETL
  • Provide strong day-to-day operational management of planning models to support the Retrieval Ops organization
  • Works cross functionally within the CDAI organization (e.g
  • Retrieval Ops, Business Intelligence, Finance, and Client Success) to understand and properly capture customer demand at a project level and in alignment to pacing plans
  • Continuously assesses the retrieval operation to identify and plan for capacity constraints and operating levers
  • Responsible for delivery of thorough data driven production and/or capacity plans, which align the operation to meet customer demand and deliver projects in alignment with pacing plans
  • Responsible for owning, managing and maintaining, planning models for designated region/s withing the Retrieval Ops organization
  • Ensuring accuracy, traceability and governance of such models
  • Develop reporting and analytics to support root cause analysis and forward actions to improve production planning, service, and inventory performance
  • Present gap analysis, supported by detailed action plans, of production plans vs
  • Actual Retrieval Ops performance
  • Ensure Production and/or Capacity plans are created and implemented for all projects, ensuring operators have the tools to execute effectively, on time and within budget.

Senior Business Analyst Enterprise Architect, Technical Architect

National Research Council Canada
08.2022 - 07.2023
  • Core project: To migrate NRC’s Research & Development (R&D) functions from current legacy state (Black Network) to a new secure IT infrastructure (Orange Network) for EME functions F70, F75, F77, F78, F78B
  • Mr
  • Gwokto elicited and documented business, technical and operational requirements in data, devices and data inventory, server and Windows 10 migrations Change management Aerodynamics Lab and Human Health Therapeutic Research Centers
  • Elicit and document business, technical and operational requirements
  • Document as-is and to-be business processes and system use cases
  • In conjunction with Technical Architects transform business requirements to technical specifications
  • Analyze requirements and information flows to fully understand how research is conducted and how researchers communicate with systems and with collaborators
  • Facilitate and perform business process reengineering
  • Work with Enterprise Architecture team members, subject matter experts and researchers to identify all the needs of a secure and flexible IT environment
  • Review proposed solutions and conduct fit/gap analyses to ensure requirements are met
  • Review and provide feedback/input to project documents and artifacts produced by others
  • Conduct and/or facilitate solutions options analyses
  • Conduct and/or facilitate solution and project risk analyses
  • Conduct cost/benefit with input from stakeholders which included research renters and vendors, as required
  • Prepare RFI to request clarification of plans, drawings, specifications, and agreements so that parties including Research Centers and vendors clarify information gaps
  • Tools used: MS Suite of Applications, SCRUM

Business Analyst/Project Manager

Corrections Canada
04.2022 - 07.2022
  • Core project: As Project Manager my responsibilities in Change Management Business Process Reengineering included but not limited to:
  • In collaboration with other EVAS team members (e.g
  • Business transformation architect…etc.)
  • Review existing work processes
  • Analyze business functional requirements to identify information, procedures and decision flows
  • Identify candidate processes for re-design OR netn; prototype potential solutions, provide trade-off information and suggest a recommended course of action
  • Identify the modifications to the automated processes
  • Provide expert advice in defining new requirements and opportunities for applying efficient and effective solutions; identify and provide preliminary costs of potential options, transform business requirements to technical specifications
  • Provide expert advice in developing and integrating process and information models between processes to eliminate information and process redundancies
  • Identify and recommend new processes and organizational structures
  • Document workflows
  • Develop documentations such as business process documents, templates, forms Request for Proposals, user manuals, technical documentation
  • Tools used: MS Suite of Applications

IT Business Analyst

HardRock International
09.2021 - 12.2021
  • Evaluate information gathered from multiple sources, decompose high-level information into details, and distinguish user requests from the underlying true needs
  • Proactively communicate and collaborate with technical team and business owners to analyze information needs and functional requirements to deliver an effective solution
  • Develop and document enterprise-wide requirements and translate them into technical specifications Successfully engage in multiple initiatives simultaneously
  • Drive and challenge business units on their assumptions of how they will successfully execute their plans Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into operational requirements Analyzes and interprets test data, maintains test records and documents
  • Coordinates receipt and installation of all software and hardware for testing Delivers tested software and/or hardware with documentation for further action in accordance with the Lab Operating Policy
  • Conducts testing and debugging of application software as well as technical writing
  • Compiles implementation documentation through the combination of vendor supplied and internally developed documentation
  • Analyzes business needs and makes appropriate application software modifications
  • Tools: MS Suite of Applications, InfoGenesis, Infinium, Virtual Roster, Agile, Technical Writing

Data Analyst

Amazon Fulfilment Center
01.2019 - 08.2020
  • Insert customer and account data by inputting text based and numerical information from source documents within time limits
  • Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
  • Review data for deficiencies or errors, correct any incompatibilities if possible and check output
  • Research and obtain further information for incomplete documents
  • Apply data program techniques and procedures
  • Generate reports, store completed work in designated locations and perform backup operations
  • Scan documents and print files, when needed
  • Keep information confidential
  • Respond to queries for information and access relevant files
  • Comply with data integrity and security policies
  • Ensure proper use of office equipment and address any malfunctions
  • Tools:, IBM Cognos Analystics, Workforce

Business Analyst

Global Affairs Canada/Experis-Veritaaq
05.2018 - 12.2018
  • Change Management and Business Engagement (SEIB)
  • Document requirements in a clear and concise manner for review by different stakeholders (clients, technical staff);
  • Consult with the appropriate personnel to obtain information on the technical feasibility of system requirements;
  • Propose solutions relating to business process improvements and business procedures;
  • Identify and document any new business processes;
  • Used Siebel to manage, synchronize and coordinate stakeholder requirements
  • Document recommendations in the form of mockups, use cases/user stories, and schedules in a project requirement document and/or a Presentation Deck; Used TFS for debugging applications
  • Respond to questions from the Designers, Developers and Quality Assurance Analysts resulting from their review of the business requirements during design, development, and testing phases;
  • With developers conducted privacy impact assessments (PIAs) for brokers
  • Attend system walkthrough sessions with developers to validate requirements and to document any requests for functional changes to the solution;
  • Provided IBM Cognos analytics business intelligence support in mapping to Siebel data as well as technical writing
  • Tools Used: Oracle SEIBEL, InfoBank, BluePrint, TFS, IBM Cognos Analytics, Agile, Technical Writing

Senior Business Analyst

Agriculture Canada/Donna Cona
09.2017 - 04.2018

Senior Business Analyst

DND, Command and Control Information Systems Ottawa
08.2016 - 08.2017
  • Systems requirements elicitation for Tactical Battle Management Systems (Classified detail)
  • Project Description:
  • The scope of this project required Mr
  • Gwokto to gather/elicit business systems requirements for the Battle Command and Control Information System
  • It entailed the review of Missions Threads which included Targeting and Fire, Patrol, Search and Rescue and continued to eliciting stakeholder inputs early in the life cycle, articulating and addressing the quality attributes that drive the architecture early in the life cycle, and identifying challenges impacting architectural decisions early in the life cycle
  • Advising Senior Management on a range of issues affecting the organization's ability to achieve the project's business objective
  • Managed the software development lifecycle for NATO’s M777 Howitzer aim and fire
  • Making recommendations and providing advice for improvements and assisting in developing solutions, scenarios and implementing recommendations for Mission Threads
  • Extract, map, manipulate and review data from QualiWare and IBM Rational doors to MS Excel
  • Preparing and presenting findings, status and other relevant matters regarding Mission Threads including Targeting and Fire, Patrol and Rescue
  • Applied Agile methodology from project initiation, development, testing to deployment
  • Gathering and analyzing requirements information and presenting findings on complex issues, carrying out or coordinating research as required and preparing reports for Mission Threads, transform business requirements to technical specifications
  • Articulating and addressing the quality attributes that drive the architecture early in the life cycle
  • Processing problems into solutions or new opportunities/initiatives
  • Handled and conducted privacy/classified impact assessments (PIAs)
  • Analyzing, advising on, and implementing business processes, strategies and functions
  • Facilitating Joint Application Development (JAD) session and acting as facilitator during workshops
  • Translating the business requirements into System/Functional requirements
  • Tools Used: QualiWare, IBM Rational Doors, MS Excel, MS PowerPoint, MS Visio, SharePoint, Agile, Technical Writing

Senior Business Analyst/PM Shared

01.2016 - 07.2016
  • Core Projects: PM coordinating and preparing Disaster Recovery Plans, Business Impact Analysis (BIA) and Business Continuity Plan (BCP)
  • Project Description
  • The scope of this project required Mr
  • Gwokto to review, research and prepare systems Disaster Recovery Plans (DRP), Business Impact Analysis (BIA) and Business Continuity Plan (BCP)
  • It entailed the research into products, planning projects and workshops, preparing table of contents, topics, reviews and amendments
  • He also gathered business requirements from SSC branches, documenting and provided analysis of IT requirements, producing a business requirements document
  • Furthermore, it included Tracking IT requirements using a Requirements Traceability Matrix (RTM), Obtaining requirements sign-off from SSC branches and collaborating with Operations, Architecture and Solution Engineering to ensure all business requirements have been provided and understood in addressing systems Disaster Recovery
  • Coordinating and preparing Disaster Recovery Plans (DRP), Business Impact Analysis (BIA) and Business Continuity Plan (BCP)
  • Preparing and managing Recovery Agreements between SSC and partner departments and agencies
  • Developing and streamlining Real Property Requirements Processes
  • As technical writer researched products, planned projects, documented table of contents, topics, reviews and amendments
  • Gathering business requirements from SSC branches while undertaking SWOT Analysis for each requirement
  • Documenting and providing an analysis of IT requirements and producing a business requirements document M9
  • Tracking IT requirements in a Requirements Traceability Matrix (RTM)
  • Obtaining requirements sign-off from SSC branches
  • Collaborating with Operations, Architecture and Solution Engineering to ensure all business requirements have been provided and understood
  • Co-coordinating document reviews and approvals by SSC sectors and the client
  • Preparing materials and conducting workshops in Information and Systems Security
  • Tools Used: IBM Rational Doors, MS Excel (Requirements Traceability Matrix (RTM), Agile, Technical Writing

Business System Analyst

HRSDC Canada/DARE Personnel
08.2013 - 12.2015

Business Analyst

Canadian Nuclear Safety Commission, CNSC
01.2013 - 06.2013

Business Analyst

Health Canada, International Health Directorate
01.2011 - 12.2012
  • Reconciled financial statements and transactions in SAP Financials and Excel
  • Reviewed the grants and contributions application and grants management for best practices including defining requirements, monitoring, techniques, closeout, accountability to grant portfolio and helping recipients maximize their performance and results
  • Assisted in implementing SAP as BI platform for user-friendly interface for dashboards and report generation, d to combining data from their disparate business applications and databases into a single source of insights
  • Created and monitored functional specifications, detailed design specifications document specifications on the Grants procedures
  • Facilitated presentations to stakeholders (management and team members) to communicate the developed suggestions addressing the stakeholders' requirements with increased efficiency in completing deliverables for the portfolio requirements
  • Analyzed team members recommended process changes, documented the recommendations and designed as well as implemented these recommended business processes during the development and maintenance of the first phase analysis report
  • Facilitated numerous interviews and progress reporting sessions with stakeholders (management and team members) to understand the current process in place for Health Canada’s grants department
  • Developed and documented the statements for the requirements from Health Canada’s grants applications processes and mapped solutions to enable the achievement of deliverables
  • Conducted business analysis of functional requirements to gather all necessary information and plans to create work flows.
  • Tools Used: SAP, MS Excel, MS Word, SQL

Senior Business Systems Analyst Office of Auditor General

Altis HR
01.2008 - 12.2010
  • Core project: Assisted in the implementation of financial system prototype (proof of concept) that incorporates proposed chart of accounts, including its impact on reporting horizontally (products/program activity architecture) and vertically (groups and responsibility centers)
  • Project Description
  • The scope of the project was to implement the Office of the Auditor General’s OAG’s financial system prototype (proof of concept) involving its chart of accounts
  • Mr
  • Gwokto reviewed the “cross–walk" between the existing and the proposed charts of accounts, created to address types of various charges and prepared a new optimized chart of accounts with a summary of proposed values, rollups and cross–validation rules that conform to Treasury Board standards
  • Mr
  • Gwokto provided Business Analysis services to define the current requirements, gather recommendations, and implement changes by designing new business processes to obtain deliverables
  • All work was completed following the RUP methodology and its elements
  • The results of this project included that it was the Chart of Accounts were successfully implemented and the project deliverables were completed successfully
  • Reviewed "cross-walk" between the existing and the proposed charts of accounts for Cognos
  • Assisted in the implementation of financial system prototype (proof of concept) that incorporates proposed chart of accounts, including its impact on reporting horizontally (products/program activity architecture) and vertically (groups and responsibility centers)
  • Created a dictionary with various types of products/projects, and guidance on types of charges for each
  • Used MS Visio and BPMN to review processes in current chart of accounts and to streamline the prototype used in Cognos financial reporting
  • Also used Rational Rose
  • Prepared a new optimized chart of accounts with a summary of proposed values, rollups and cross-validation rules that conform to Treasury Board standards and performed SWOT Analysis on expected requirements change
  • As technical writer researched product requirements, planned projects, documented table of contents, topics, reviews and amendments
  • Assisted in managing Oracle databases for production support and new projects as well as in the team effort to maximize the availability, security, and performance of the databases
  • Tools Used: MS Visio, BPMN, IBM Cognos, RUP, MS Project, SQL

Business Analyst

National Research Council/Altis HR
02.2005 - 12.2007

Business Systems Analyst

Resources Development
06.2003 - 12.2004

Management Consultant

DINMAR Consulting
06.2002 - 05.2003
  • Core Project: Researched, reviewed, and documented the business plan for the Riverview Hospital, British Columbia Mental Health Registries
  • Project Description
  • The project scope of Riverview Hospital’s British Columbia Mental Health Registry project was in an attempt to develop the first Mental Health Registry in Canada to monitor mental health patients at Riverview Hospital, Port Coquitlam the British Columbia health Ministry contracted with DIMAR to develop a plan for implementing a province–wide monitoring Mental Health Registry
  • DINMAR assigned Mr
  • Gwokto to provide Business Analysis services to the project at the hospital site
  • In developing the technical, information and cost content of the plan Mr
  • Gwokto consulted globally with five mental health registries in the USA, and Australia to elicit their experiences and products
  • In the documented plan, he assessed the technology, information and cost aspects of the registry
  • Mr
  • Gwokto also assessed existing technology at the hospital that could offset certain costs
  • He consulted frequently and widely with stakeholder departmental heads at the hospital and the provincial Ministry of Health for their input and reviews
  • All work was completed following the SDLC methodology and its elements
  • The project plan was delivered to the Director at the hospital in time for implementation
  • Assisted clients in healthcare industry achieve business objectives through business analysis, project management, systems development, and integration services
  • Evaluated private-public partnership options for Canada Blood Services (CBS) based on make/buy impact and cost/benefit analysis of contracting plasma fractionating companies
  • Prepared an office management budget from an overall $45m operations budget for CBS
  • Analyzed business requirements initiatives for Electronic Health Records/TeleHealth, collaborative options and technology for National Defense, RCMP, First Nations, and Corrections Canada
  • Reviewed, conducted GAP analysis and streamlined the operational planning, implementation and evaluation procedure for OACIS (Open Architecture Clinical Information System) Support Services
  • Researched, reviewed, and developed the business plan for the Riverview Hospital, British Columbia Mental Health Registries with assistance from similar registries in USA and Australia
  • Tools Used: MS Word, MS Excel, MS Project, SAP

FIS Implementation Project Coordinator

Public Works & Government Services Canada
01.2001 - 05.2002

Business Systems Analyst/Project Coordinator

Queen Elizabeth II Hospital & The Nova Scotia Hospital
05.1998 - 12.2000
  • Following the merger of 4 hospitals in Halifax to form the Queen Elizabeth Health Science Centre, the HBOC TrendStar Financial and Decision System was acquired
  • Mr
  • Gwokto’s role was to supervise implementation of the hospital network’s chart of accounts as well as creating reporting schemes for the general ledger, budgeting, patient care costing and financial statements
  • In addition, he was also the Train–The–Trainer to train its users at the hospital
  • All work was completed following the SDLC methodology and its elements
  • The implementation and project were successfully launched
  • Provided financial and systems expertise to implement HBOC TrendStar Financials system
  • Supervised implementation of Chart of Accounts and created reporting schemes for general ledger, budgeting, patient care costing, and financial statements
  • Was the train-the-trainer for end users of TrendStar Financials at both The Queen Elizabeth II, Halifax and The Nova Scotia Hospital, Dartmouth
  • Developed privacy impact assessments (PIAs) tools for the Queen Elizabeth and Veterans’ hospitals in Halifax
  • Researched, reviewed and prepared a report on the benefits of Patient-Care Information Systems to the new QE II Hospital
  • Developed 911 Emergency Response Process Improvement, QE II Care Providers
  • As technical writer researched product requirements, planned projects, documented table of contents, topics, reviews and amendments
  • Created testing strategy for operational planning functionality to ensure that it meets business processes
  • Reviewed appointment and evaluation procedures to develop the Physician Impact Analysis (PIA) as the cost accounting tool for appointing and monitoring physician utilization of resources
  • Reviewed financial controls and financial statement to identify objects that may be affected by the new financial reporting system
  • Tools Used: MS Project, MS Word, HOBOC TrendStar Financials

Education

Certified Business Analyst Professional (CBAP) ongoing -

Diplôme -

de l -

Enseignement Superior et de la Science
Montréal, Québec

Master of Health Administration (MHA) - Health Management Information Systems

Dalhousie University
Halifax, Nova Scotia
1997

Master of Arts, (MA) - Applied Project Management

Saint Mary’s University
Halifax, Nova Scotia
1995

Analyste (DEC) -

1993

BA (Hons - Public Administration

Makerere University
1987

Skills

  • TECHNICAL SKILLS & COTS
  • IBM Cognos Analytics, SIEBEL, SCRUM, SharePoint, Agile Business System/Process Analysis, IBM Rational Doors, IBM Cognos Controller System Development Life Cycle (SDLC)
  • Microsoft Office 365
  • Microsoft Suite of Applications
  • SaaS (Microsoft Office 365) QualiWare Ent Arch COTS
  • ETL SAP Financials/Project Management/Procurement modules
  • Business Case Development, SWOT Excel Pivot tables, MS Access SharePoint, HBOC TrendStar
  • Technical Writing, Interviewing

Languages

English
Full Professional

Affiliations

Over ten years of extensive experience in business analysis, business systems analyst, business process improvement, project management, and financial analysis MA specializing in Applied Project Management, and MHA specializing in Management Information Systems and Management Accounting, Bachelor of Public Administration CBAP (ongoing), PhD. candidate, Washington University Proficiency in technical analytics, writing, documenting business processes and assessing compliance and in documenting Lines-of-Business processes that extend across several business units Critical thinker, efficient, result oriented, and a quick learner Experience in Decision Support Systems Change Management, Financial Analysis Excellent interpersonal and communication skills, Certificate in Applied Project Management Certificate, QualiWare Enterprise Architect. SAP/IFMS (Integrated Financial & Material System) Fundamentals of Budget Formulation and Control Financial Management TrendStar Financials & Decision Support System AD HOC PUBLICATIONS Functional Process Improvement (FPI): Functional Assessment of Loans & Accounts Receivable Division, Human Resources Development Canada (HRDC), Ottawa, ON FIS Pilot Implementation & Evaluation Report – Public Works & Government Services, Canada (PWGSC), Ottawa, ON. CISTI Project, Solutions and Enhancements: Business case for TBS Interest Charge Policy. National Research Council Canada (NRC), Ottawa, ON Physician Impact Analysis (PIA): Costing and Monitoring Physician Utilization of Hospital Resources, Queen Elizabeth II Hospital, Halifax, NS. Benefits of Patient Care Information Systems to QE II Care Providers, Queen Elizabeth II Hospital, Halifax, NS British Columbia Mental Health Registry: Data Systems Requirements Analysis, , Riverview Hospital, Vancouver, BCFIS 911 Emergency Response Process Improvement, QE II Care Providers, Queen Elizabeth II Hospital, Halifax, NS Irreversible Dementia Unit Evaluation: Veterans’ Memorial Hospital Queen Elizabeth II Health Sciences Centre, Halifax, NS

Timeline

Senior Business Analyst

11.2023

Business Analyst/Planning and Operations Analyst

CIOX Health
07.2023 - 11.2023

Senior Business Analyst Enterprise Architect, Technical Architect

National Research Council Canada
08.2022 - 07.2023

Business Analyst/Project Manager

Corrections Canada
04.2022 - 07.2022

IT Business Analyst

HardRock International
09.2021 - 12.2021

Data Analyst

Amazon Fulfilment Center
01.2019 - 08.2020

Business Analyst

Global Affairs Canada/Experis-Veritaaq
05.2018 - 12.2018

Senior Business Analyst

Agriculture Canada/Donna Cona
09.2017 - 04.2018

Senior Business Analyst

DND, Command and Control Information Systems Ottawa
08.2016 - 08.2017

Senior Business Analyst/PM Shared

01.2016 - 07.2016

Business System Analyst

HRSDC Canada/DARE Personnel
08.2013 - 12.2015

Business Analyst

Canadian Nuclear Safety Commission, CNSC
01.2013 - 06.2013

Business Analyst

Health Canada, International Health Directorate
01.2011 - 12.2012

Senior Business Systems Analyst Office of Auditor General

Altis HR
01.2008 - 12.2010

Business Analyst

National Research Council/Altis HR
02.2005 - 12.2007

Business Systems Analyst

Resources Development
06.2003 - 12.2004

Management Consultant

DINMAR Consulting
06.2002 - 05.2003

FIS Implementation Project Coordinator

Public Works & Government Services Canada
01.2001 - 05.2002

Business Systems Analyst/Project Coordinator

Queen Elizabeth II Hospital & The Nova Scotia Hospital
05.1998 - 12.2000

MANAGEMENT CONSULTANT / BUSINESS ANALYST / OWNER

SIGro Professionals, Inc

Information Systems Branch

Core Project

SAP

Core

Certified Business Analyst Professional (CBAP) ongoing -

Diplôme -

de l -

Enseignement Superior et de la Science

Master of Health Administration (MHA) - Health Management Information Systems

Dalhousie University

Master of Arts, (MA) - Applied Project Management

Saint Mary’s University

Analyste (DEC) -

BA (Hons - Public Administration

Makerere University

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Peter Rhaina Gwokto