Peter Rey Martin
Vancouver,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Nissan Marketing Professional
Nissan Zamboanga SPDMMI
10.2020 - Current
- Excellent communication and customer service skills to ensure that customers feel comfortable and are able to make a good purchase.
- Maintain and grow a strong client base.
- Extensive knowledge of vehicles, including the different options and packages, that allows me to answer a wide range of questions from customers.
- To hear and understand the concerns of customers so that they feel more comfortable during the buying process.
- Negotiating skills to find the right deal that meets the needs of both customers and dealership.
- Process customers application and forward to bank for approval.
- Preparing and releasing the unit to the customer.
Sales Consultant
Grand Canyon Multi Holdings, Inc.
11.2017 - 03.2020
- Be a "Brand Ambassador" that represents the company's brand and values.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Followed up with existing customers to provide additional support and address concerns.
- Process customer application and forward to bank for approval.
- Prepare and release the unit to the customer.
Customer Service Representative (Branch Head OIC)
Universal Storefront Services Corporation
03.2008 - 10.2017
- Transact Local and International money remittance.
- Process foreign exchange.
- Handled customer inquiries and suggestions courteously and professionally.
- Maintain proper cash limits and secure cash is intact.
- Respond to airline booking queries and issue airline tickets.
- Process Bayad Centers Services such as SSS, PLDT, Globe, Smart, etc..
- Offer exceptional customer service to differentiate and promote the company brand.
Guest Service Attendant
Greenwich Pizza
11.2000 - 04.2001
- Taking orders at the counter and gives the exact amount to the customers.
- Preparing pizza in different types of flavors and sizes.
- Responded to guest complaints and special requests to increase customer satisfaction.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Cleaning working area.
Education
Bachelor of Science - Computer And Information Systems
STI COLLEGE Zamboanga
Gov Lim Ave, Zamboanga City03.2007
Associate of Science - Computer And Information Systems
COMPUTER TECHNOLOGIES INSTITUTE OF ZAMBOANGA CITY
Baliwasan Chico, Zamboanga City, Philippines05.2002
High School Diploma -
Basilan National High School
Isabela Basilan Provice, Philippines03.2000
Primary School -
Isabela East Central Elementary School
Isabela Basilan Province, Philippines03.1996
Skills
- A fast learner
- Able to multi task and can work under pressure
- Reliable team player and very professional in dealing with peaople
- A very good hard worker
- Customer Experience
Languages
English
Limited Working
Certification
- Exceptional Customer Service Program , Universal Storefront Service Corporation - September 2, 2016
- First Line Ambassadors Training & Incentive Program, Universal Storefront Service Corporation - August 29, 2008
- On-the-Job Training, Zamboanga City Water District - June 7,2005
- On-the-Job Training, Department of Education Division - April 2,2002
Timeline
Nissan Marketing Professional
Nissan Zamboanga SPDMMI
10.2020 - Current
Sales Consultant
Grand Canyon Multi Holdings, Inc.
11.2017 - 03.2020
Customer Service Representative (Branch Head OIC)
Universal Storefront Services Corporation
03.2008 - 10.2017
Guest Service Attendant
Greenwich Pizza
11.2000 - 04.2001
Bachelor of Science - Computer And Information Systems
STI COLLEGE Zamboanga
Associate of Science - Computer And Information Systems
COMPUTER TECHNOLOGIES INSTITUTE OF ZAMBOANGA CITY
High School Diploma -
Basilan National High School
Primary School -
Isabela East Central Elementary School
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