Canadian Blood Services - Blood Donar
Peter Phi Le Viet Phu
Mississauga Firefighter Applicant
Toronto,ON
Quote
How far you go in life depends on your being tender with the young, compassionate with the aged, sympathetic with the striving, and tolerant of the weak and strong. Because someday in your life you will have been all of these.
George Washington Carver
Summary
Seasoned medical first responder with extensive training in adult, child and infant care. Field experience in administering symptom relief medications and trauma aid to patients during assigned duties at various organized city events. Proven history of accuracy and fast-thinking in high-pressure times. Skilled at quickly solving problems and effectively communicating with medical professionals for top-notch patient care.
- 20 Year history of accident-free driving experience, operating commercial and personal motor-vehicles. (Operated vehicles such as ambulances and large moving trucks).
- 20 Years of experience working in the field customer service.
- 5+ Years’ experience in health & safety prevention and safety education.
Overview
20
20
Years of Work Experience
10
10
Certificates
2
2
Languages
7
7
Recognition and Awards
Work History
Sales & Customer Service Expert
Precision Electronics Corporation
North York, Ontario
08.2021 - Current
- Engaged with customers to build rapport and loyalty.
- Maintained records related to sales, returns and inventory availability.
- Solved customer challenges by offering relevant products and services.
- Maintained professionalism during busy, high-stress situations.
- Planned and developed training strategy for new hires.
- Provided WHMIS training to associates, new and recertification, critical importance of safety at work and how to protect yourself
- Interpret instructions and provided guidance to Vietnamese associates whom are non-English native speakers.
- Handled high-volume paperwork, emails and collaborated with administrators to resolve invoicing and shipping problems.
Powder Room Grinder Operator
Precision Electronics Corporation
Toronto, ON
06.2021 - Current
- Weighed out materials carefully and followed label requirements for each package.
- Used machinery and hand-filling methods to prepare orders.
- Ran, inspected and repaired equipment and documented major issues for management review.
- Checked incoming orders and organized new stock.
- Studied material specifications to accurately mix and prepare polymer product.
- Completed large-batch blending by measuring out materials and using industrial-sized mixers to distribute materials evenly.
Delivery Courier
Skip The Dishes & Door Dash
Toronto, ON
07.2020 - 11.2022
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Operated delivery vehicles safely and efficiently.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty
- Verified orders prior to completing deliveries to avoid customer complaints
Foodora Courier
Foodora
Toronto, ON
10.2018 - 05.2020
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Process Guide/Warehouse Associate Team Lead
Amazon Canada
Brampton, ON
11.2017 - 06.2022
- Mentor and coached new associates on labor processes.
- Oversees flow of operations and provided consistent communication and support to other department team members, working together to minimizing disruptions.
- Supervised 50 to 100 associates on shift and assigned roles.
- Maintain associates safety foremost on shift and addressing safety concerns to superiors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Tracked attendance and evaluated progress for assigned trainees.
- Supported productivity increase and business growth through new hire training and mentoring.
- Monitored participant workflow and behaviors throughout training process.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Shipping and Receiving Clerk / Truck Operator
University Of Toronto
Toronto, ON
05.2008 - 02.2017
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Collectively work with team members to receive inbound products with accuracy and efficiency
- Pre-inspect and "circle-check" delivery truck before daily route, maintaining safety of myself and others, following highway traffic act.
- Organized and arrange pallets of products on delivery truck in accordance to destination drop off, for delivery efficiency within limited window of time.
- Logistical planning of daily routes for delivery within GTA (Toronto, Mississauga, Scarborough, North York, Vaughn)
- Trained new associates on operation of electric-jack and processes of receiving to ensure smooth flow of operations.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
Education
Certificate of Technical Studies - Pre-Service Firefighter Education And Training
Fire And Emergency Services Training Institute
Mississauga, ON 05.2017 - 2017.08
GED -
St. Christopher House – GED
Toronto, ON 11.2007 - 02.2008
Skills
Associate Supervisor
Certification
NFPA 1001 Firefighter I & II certification (Pro Board Seal & IFSAC)
Interests
StJohn Ambulance - Advance Medical Responder
Habitat for Humanity - Site Builder
Habitat for Humanity ReStore - Store Assistant
BraveTO First Responder Race - Team Lead
Mississauga Food Bank - Warehouse Volunteer
Mississauga Food Bank - Driver's Assistant
Better Future For Kids - Event Volunteer
Accomplishments
2022 - Province of Ontario: 5 years St. John Ambulance reward
2022 - Provincial Parliament: 5 year Ontario Volunteer service reward
2019 - St. John Ambulance: Outstanding Performance
2018 - St. John Ambulance: Member of the Year
2018 - St. John Ambulance, zone medical first response competition: AMFR Champion - West Toronto (unit 005)
2018 - Scarborough Hospital, Brave TO: Recognition for outstanding service and dedication as team leader, Charlie
2017 - Scarborough Hospital, Brave TO: Appreciation of volunteer service
Timeline
Emergency First Aid and CPR "C" certificate and Standard First Aid & BLS (HCP)
08-2022
WHMIS - The Workplace Hazardous Materials Information System
08-2022
Sales & Customer Service Expert
Precision Electronics Corporation
08.2021 - Current
Powder Room Grinder Operator
Precision Electronics Corporation
06.2021 - Current
Delivery Courier
Skip The Dishes & Door Dash
07.2020 - 11.2022
Smart Servce Certificate
01-2020
Foodora Courier
Foodora
10.2018 - 05.2020
Ontario Human Rights Code & AODA
02-2018
Process Guide/Warehouse Associate Team Lead
Amazon Canada
11.2017 - 06.2022
NFPA 1001 Firefighter I & II certification (Pro Board Seal & IFSAC)
08-2017
NFPA 472 Hazardous Materials Awareness and Operations certification (Pro Board Seal & IFSAC)
08-2017
NFPA 1006 Technical Rescuer Chapter 5
08-2017
NFPA 350 - Recognition of Confined Space
08-2017
Unrestricted Ontario Class “D” driver's license with a “Z” endorsement and “F” designation for passenger vehicles, buses and ambulance
08-2017
Incident Management Systems 100
06-2017
Certificate of Technical Studies - Pre-Service Firefighter Education And Training
Fire And Emergency Services Training Institute
05.2017 - 2017.08
Shipping and Receiving Clerk / Truck Operator
University Of Toronto
05.2008 - 02.2017
GED -
St. Christopher House – GED
11.2007 - 02.2008
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