Peter Paul Pushpanandan
Toronto,ON
Summary
Seasoned security professional with a proven track record at ASG Security Group, adept in incident reporting and leveraging a security guard license to enhance safety protocols. Excelled in fostering a secure environment through effective communication and critical thinking. Achieved significant improvements in security measures, demonstrating a strong blend of analytical and interpersonal skills.
Overview
37
37
years of professional experience
Work History
Security Officer
ASG Security Group
01.2023 - 01.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Investigated suspicious activities and persons to maintain security of premises.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Security Officer
Paragon Security
03.2021 - 09.2022
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Investigated suspicious activities and persons to maintain security of premises.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Issued access cards to authorized personnel to monitor access points.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Machine Operator Assembler
Glassdoor
02.2012 - 01.2019
- Operated machining equipment safely with team of operators.
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Complied with company and OSHA safety rules and regulations.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
- Enhanced workplace safety by adhering to company guidelines and maintaining a clean, organized work environment.
- Operated machinery effectively to maintain optimal production rates while minimizing waste materials.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Verified part numbers and placed parts in appropriate shipping containers.
- Built containers and packed parts in accordance with detailed packing specifications.
- Maintained counts and lifts, shifts, and stocks materials and parts.
- Inspected completed engine parts and components for quality control purposes.
- Recognized and reported defective material and equipment to shift supervisor.
- Complied with safety standards to prevent machinery accidents and personnel injuries.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Maintained comprehensive documentation on machine operations and maintenance activities, ensuring compliance with industry standards.
Retail Sales Associate
Future Shop
01.1998 - 04.2012
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Coordinated with stock team to expedite restocking of high-demand items.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Implemented feedback from customer surveys to enhance shopping experience.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Developed strong rapport with customers and created positive impression of business.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Performed cash, card, and check transactions to complete customer purchases.
- Recommended complementary purchases to customers, increasing revenue.
Security Supervisor
Burns International Security
04.1992 - 01.1999
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
- Increased security awareness among staff with comprehensive training sessions.
- Conducted detailed investigations into security breaches, providing critical insights that informed future prevention strategies.
- Coordinated security operations during high-profile events, ensuring safe environment for attendees and participants.
- Kept team compliant with security protocols and appearance standards.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Managed security policies and procedures to promote safety and security of personnel and assets.
Teacher
Department Of Education
01.1987 - 09.1992
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.
Education
High School Diploma -
Cdi College
01-1997
Bachelor of Science - Botany
University of Madras
Nungambakkam06-1987
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Accomplishments
completed security training with different security companies
trained different product manufacturing companies
az driving license
teaching certificate and training individual and group
fire safety emergency response protocol
Languages
English
Full Professional
Timeline
Security Officer
ASG Security Group
01.2023 - 01.2024
Security Officer
Paragon Security
03.2021 - 09.2022
Machine Operator Assembler
Glassdoor
02.2012 - 01.2019
Retail Sales Associate
Future Shop
01.1998 - 04.2012
Security Supervisor
Burns International Security
04.1992 - 01.1999
Teacher
Department Of Education
01.1987 - 09.1992
High School Diploma -
Cdi College
Bachelor of Science - Botany
University of Madras
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